Customer Support Specialist

Lisbon Portugal Full-Time On-site

We are seeking motivated and solution-driven Customer Service Specialists with German at C2 level and English at B2 level to join a dynamic e-commerce customer support team based in Lisbon.

This role requires working on-site in Lisbon with rotating shifts providing excellent service to German-speaking customers in the fast-paced e-commerce sector.

Working Hours : Monday to Sunday

07 : 0023 : 00 (rotative shifts)

2 rotative days off per week

Possible future transition to 24 / 7 shifts (to be confirmed)

Benefits :

Welcome Bonus : 3000 euro

Meal Allowance : 7.23 euro per working day

Transport Allowance : 20 euro per month

Health Insurance : Provided from day 1 with a small monthly contribution fully covered after 6 months

What Youll Do :

Provide high-quality customer support in German via phone chat and email

Handle inquiries with professionalism and empathy

Troubleshoot and resolve issues efficiently

Ensure customer satisfaction in a fast-paced environment

Requirements : German at C2 level

English at B2 level

Availability to work on-site in Lisbon

Strong communication skills and a proactive mindset

Ready to be part of a vibrant team in the growing e-commerce industry while living in Lisbon Apply now and take the next step in your career!

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Employment Type : Full Time

Experience : years

Vacancy : 1