Deutschsprachige Kundenservice in Griechenland (m / w / d) für Canon

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to get an in-depth experience in the world of photography and imaging ?  TP in Greece  collaborates with  Canon,  the leader in professional and consumer imaging equipment and information systems and proudly offers job opportunities for technology enthusiasts to provide customer support for printers , photocopiers, digital cameras & other imaging products to German speaking customers.

We equip successful candidates with a complete training on the company’s products, as well as guidance on providing troubleshooting and technical solutions.

What you will do :

Depending on the team that successful candidates will join, responsibilities vary :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets
• Answer customers’ inquiries and troubleshoot or escalate technical issues that they face
• Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Greece!

What you will bring :

What we offer :

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more

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