IT Support Specialist - Freelance

Title : IT Support Specialist

Duration : 12 Months

Onsite : Every Monday and Thursday only

Location : Poststr. 4 - 6, Darmstadt 64293, DE

Skills :

• Provide onsite L2 support for desktops, laptops, tablets, and peripherals.
• Troubleshoot and resolve hardware, software, application, OS, and network issues.
• Support device rollouts with configuration, setup, and compliance checks.
• Perform routine maintenance, system updates, patching, and software installations.
• Ensure adherence to organizational IT policies and security standards.
• Communicate professionally with end-users; offer training and support.
• Maintain accurate incident documentation and contribute to the internal knowledge base.