Supply Chain Team Support

We are currently looking for a candidate for the position of :

Supply Chain Team Support with English

We are looking for a Supply Chain Team Support in Dsseldorf for Packaging Materials Supply Chain Customer Service. You will be important part of our customer service team for PM Customers whom we deliver order fulfilment and knowledge services. You will uphold strong relationship with the team members of Customer Service Team and Sales. Your work is supported by modern technology Salesforce as platform for managing customer contacts and communication as well as other systems like Fenix SAP and eFlow.

We offer you a permanent position.

In this role you will be responsible for

• Team support for Customer Service Team
• Proof of Delivery process
• Controle of credit notes issued by Customer Service Team
• Customer reports and statistics stock reports
• SAP Key User Invoicing
• Maintain content for our SharePoint pages
• Organization management
• Organization and coordination of appointments meetings and events
• Travel Management
• General and administrative office tasks
• Follow up of daily call off report for Customer Service Team

You will be a part of an international team of Customer Service who have contacts globally.

About you

You communicate easily in English language in all types of situations and you are passionate for good customer service and to implement best practices in daily work. You have selfdiscipline and the motivation to achieve goals independently and you are ready to take personal ownership of your job performance. You can maintain professional behaviour; effectiveness accuracy and cooperation despite pressure. You are team player and interact with people effectively and you are willing to share and receive information.

To succeed in the role you have minimum 3 years experience in Customer Service in a multinational environment and ideal candidate has also experience of working in digital service channels.

What we offer

We offer you development opportunities for professional growth through trainings promotions implementation of stateoftheart tools and development projects.

You have possibility for Hybrid work with 2 days in Dsseldorf office per week.

By joining us you will be part of our diverse working culture supporting you to explore new perspectives and develop professionally. You will contribute towards a more sustainable world as we believe that anything made from fossilbased materials today can be made from a tree tomorrow. To keep you going safely we support your physical and mental wellbeing.

Successful candidates are offered

attractive employment conditions in an effective team work environment

interesting responsible and challenging work in international company with recognized reputation

possibilities of professional development

You can only submit your application to us by using our recruitment tool.

If you have any questions please do not hesitate to contact hiring manager

with the subject line : Customer Excellence Specialist

Key Skills

Fitness,AXA,Council,Cleaning,Data Analysis

Employment Type : Full-Time

Experience : years

Vacancy : 1