Director of Housekeeping

Start : ASAP

Languages : German and English - Fluent,

Please note that the client will not accept applications if there is a language barrier.

Are you ready to step into a world where artistry, precision, and discreet service coalesce to create an unforgettable guest experience.

I am working with a prestigious hotel group in Munich that invites a visionary Director of Housekeeping to uphold and elevate the standards of opulence of what their guests know and cherish.

Key Responsibilities :

• Guardian of Grandeur :
• Organize and maintain exceptional standards in guest rooms, suites, corridors, fire exits, stairways, service rooms, and public spaces, ensuring every detail radiates impeccable luxury.
• Operational Excellence :
• Supervise all Housekeeping operations, driving seamless communication both within the division and with all hotel departments to achieve harmonious hotel-wide performance.
• Luxury Brand Ambassador :
• Ensure the flawless implementation of ultra-luxury brand standards, safeguarding and enhancing the reputation as a benchmark in hospitality excellence.
• Guest Experience Architect :
• Consistently surpass guest and management expectations by delivering experiences that are not only memorable but truly extraordinary, responding to each guest’s needs with finesse and discretion.
• Collaborative Leadership :
• Foster flexible, supportive relationships with all departments to contribute collectively to the hotel’s distinctive sense of place.
• Expert Problem Solver :
• Handle guest concerns and feedback with poise, delivering swift and sophisticated resolutions to secure absolute guest satisfaction.
• Talent Development :
• Identify training needs and execute on-the-job coaching in collaboration with relevant departments, ensuring every associate embodies our culture of perfection and hospitality artistry.

Qualifications & Skills

What Awaits You