Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a German Speaking Customer Support representative to work in Greece, complete with a fully paid relocation package! This role is perfect for individuals seeking to immerse themselves in a new culture while offering exceptional support to customers. As a vital member of our support team, you will assist German-speaking clients with their inquiries and ensure a seamless customer experience. If you are fluent in German and ready for a new adventure, we encourage you to apply!
Responsibilities
- Provide outstanding customer support through various channels including phone, email, and chat.
- Assist customers with their inquiries regarding products and services.
- Resolve customer complaints promptly and effectively to ensure satisfaction.
- Educate customers about our offerings and guide them through processes.
- Maintain accurate documentation of customer interactions for quality assurance.
- Collaborate with colleagues to continuously improve the customer experience.
Requirements
Fluency in German (both spoken and written) is required.Strong communication and interpersonal skills.Previous experience in customer service or support roles is preferred.Excellent problem-solving abilities and a commitment to customer satisfaction.Willingness to relocate to Greece and adapt to a new environment.A positive attitude and ability to work effectively in a team setting.Familiarity with customer service software is a plus.Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )