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Network Engineer

Network Engineer

Intelligenz ITMunich, Bavaria, Germany
Vor 12 Tagen
Stellenbeschreibung

Position : Unified Communications (UC) Engineer

Contract Duration : 12 months with possible

Location : Munich, Germany

Job Description : What will you do :

  • Lead system-level configuration, administration and maintenance of Microsoft Teams Meetings and MTRs, Microsoft Teams Calling, Cisco Collaboration Suite, Microsoft Teams Chat, Webex Cloud, Cisco and Poly Endpoints.
  • Integration, testing, deployment, monitoring, maintenance, and upgrades of Unified Communications technologies in a multi-regional geo-redundant architecture.
  • Assist with AV design, planning and deployment of AV standards for conference rooms in new building and office expansions
  • Support system-level configuration, administration and maintenance of Microsoft Teams Meetings and Rooms, Microsoft Teams Calling, CVI, Cisco Webex Cloud, Cisco and Poly Endpoints.
  • Prepare and maintain documentation and SOP detailing the configuration of deployed solutions.
  • Provide advanced support, troubleshoot, and resolve L3 tickets and critical incidents related to telecom, voice, video, and network issues.
  • As a domain specialist, the role involves being an escalation point for our Global IT Helpdesk.
  • Lead OCM activities such as host brown bag sessions for user trainings, conduct regular knowledge transfer sessions for L1 / L2 support teams and prepare training material.
  • Provide support to VIPs and effectively collaborate with Executives and Executive admins.

What we need to see :

  • Bachelor’s degree in Computer Science, Computer Engineering or related field
  • 5+ years of relevant experience in Unified Communications field
  • Advanced knowledge of Microsoft Teams, Cisco Collaboration

    • hardware / software suite

  • Possess hands-on experience with VoIP, SIP, and unified communication systems
  • Strong knowledge of TCP / IP, VLANs, routing protocols (BGP, OSPF, ICMP, SNMP),

    • and network security protocols

  • Strong analytical, effective teamwork, co-operation, and communication skills
  • Experience in one or more programming languages

    • Ways to stand out from the crowd :

  • Certifications : Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Microsoft 365 Certified
  • Experience with PowerBI and Data Analytics
  • Experience with Microsoft MTR windows and android, Cisco Room series devices
  • Knowledge of building and integrating custom apps within Microsoft Teams.
  • Experience working with geographically diverse teams
  • Strong knowledge of Cisco room systems, with hands-on experience in deploying and supporting Cisco video conferencing hardware
  • Solid understanding of Microsoft Teams and Microsoft Teams Room (MTR) devices
  • Foundational knowledge of AV technologies and conference room (CR) builds.
    • Jobalert für diese Suche erstellen

    Network Engineer • Munich, Bavaria, Germany