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IT Support / IT-Unterstützung, Quickborn

IT Support / IT-Unterstützung, Quickborn

CplBerlin
Vor 30+ Tagen
Stellenbeschreibung

Role : Onsite Support

Location : Quickborn

Role Overview

  • Provide maintenance and support services for applications and operating systems
  • Gather extensive diagnostic information, analyze problems, and resolve issues related to end-user computing (EUC) devices
  • You work with cross-functional teams to ensure the smooth implementation of IT projects.
  • Participation in the development and improvement of knowledge base articles and training materials.
  • If you cannot solve the problem, you forward it to the next support level.

Your Profile

  • Fluent German and good English skills
  • Previous experience in a helpdesk or service desk support role.
  • Familiarity with operating systems, software applications and hardware components.
  • Customer-focused mindset with a passion for exceptional service.

    • The Offer

    Salary : 37k-39k EUR

    Permanent contract

    Monday to Friday normal working hours

    Career opportunities

    Office job

    Sounds interesting? Send your CV to .

    helpdesk #servicedesk #customersupport #ITsupport #germany

    Jobalert für diese Suche erstellen

    It Support • Berlin