Delivery Manager

Your Mission

Delivery Manager role

The Delivery Manager (DM) is a trusted business advisor to MDR clients, works with both senior and operational client stakeholders to drive a range of outcomes across strategy, design deployment, and operations. S / He orchestrates reactive and proactive support offerings related to an organization’s operation and optimization of their adopted MDR portfolio, and overall business objectives through quality Service Delivery Management.

The DM leads and reviews the delivery of support services that drives outcomes aligned to client’s goals. The DM is also an escalation point, ensuring the client receives a world class support experience and partners with other roles to ensure client success in the implementation and usage / consumption of Kudelski Security product and services portfolio.

If you :

• Are customer oriented and highly motivated by providing excellent client satisfaction
• Are at ease in a fast-paced environment and able to get out of your comfort zone
• Are constantly developing your knowledge
• Are rigorous and well organized

This position could be for you.

Your Responsibilities will be to :

This role involves

Your aim is to play an active role in helping Kudelski Security to deliver a Total Customer Experience and ultimately make our customer’s lives more secure.

Qualifications & Experience

Experience :

Education :

Skills :

Language :

Join us and be part of a rapidly growing company with locations in Switzerland, France, Spain and the United States and who leverages their unique history of innovation and engineering with a pragmatic view of client security, to adopt a different approach to cybersecurity and help change the security paradigm. When you join us, you'll be part of an industry leader that has a tremendous impact on how our clients approach Cybersecurity strategy.

If you love the challenge as much as the rewards and are ready to take your career to the next level, apply today.