Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a German Speaking Customer Support representative to work in Greece, complete with a fully paid relocation package! This role is a perfect fit for those looking to start a new chapter in a vibrant country while providing exceptional support to our valued customers. In this position, you will engage with German-speaking clients, helping them with inquiries and ensuring a seamless experience. If you are fluent in German and seek a rewarding career adventure, we encourage you to apply!
Responsibilities
- Deliver outstanding customer support through various channels, including phone, email, and chat.
- Assist customers with inquiries about products and services, providing clear and effective information.
- Handle and resolve customer complaints promptly to ensure satisfaction.
- Educate customers about service offerings and guide them through processes.
- Document customer interactions accurately to ensure service quality.
- Collaborate with team members to enhance service delivery and improve processes.
Requirements
Fluency in German (both spoken and written) is required.Strong communication and interpersonal skills.Prior experience in customer service or support roles is preferred.Excellent problem-solving abilities with a focus on customer satisfaction.Willingness to relocate to Greece and adapt to a new environment.A positive attitude and ability to work effectively in a team setting.Familiarity with customer service software is a plus.Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )