Trainer (m / f / d)

Description and Requirements

The Trainer is responsible for designing and delivering engaging training sessions to equip our AI team members with essential skills, knowledge, and tools to excel in their roles. Through interactive workshops, onboarding programs, and ongoing development initiatives, the Trainer plays a vital role in fostering a high-performance culture and ensuring operational consistency. This role involves close collaboration with various departments in order to tailor training programs to meet organizational and client requirements.

The ideal candidate must be able to work from our office in Essen.

Your benefits :

• Career Growth in a Thriving Global Company : Develop your career within a rapidly growing, international company that offers ample opportunities for advancement
• Modern Workspace in the Heart of Essen : Enjoy a contemporary office in the center of Essen equipped with all you need for a productive day
• Dynamic, Multicultural Team : Join a collaborative and diverse team with open communication and a supportive structure
• Employee Referral Program : Earn rewards through our employee referral program by recommending top talents
• Challenging and Engaging Role : Engage in a variety of responsibilities, contributing to impactful projects and the company's quality objectives
• Wellness and Recreation : Enjoy our relaxation areas, group activities and dedicated wellbeing team
• Workplace Perks : Enjoy office benefits like regular fruit deliveries, ergonomic workstations, and a welcoming atmosphere

Your tasks :

Your profile :

We will need these documents :

Join our team and apply now!

If you are looking to develop your career, join our lovely team. Feel free to submit your CV in English including your salary expectations.

We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

About us : TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

Equal Opportunity Employer

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Applicants with special needs will be given preferential consideration if they are equally qualified.

#LI-DNI

#IDJob

Additional Job Description

Join the TELUS Digital AI team as a Trainer (m / f / d) working from our office in Essen.

Language Reference English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.