Beauty Coach (19.75 hrs / wk)

The role :

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do :

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

You are :

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