Customer Support Engineer

A Japanese IT company based in Dusseldorf is currently looking for a Customer Support Engineer to join their growing team.

TYPE : Full time, Permanent

SALARY : €3500 - €5000 per month

BENEFITS : 30 days of holiday per year, Local transportation pass (Deutschland Ticket)

LOCATION : Dusseldorf, Hybrid working up to 3 days a week

HOURS : Fulltime (40

Customer Support Engineer Executive Key Responsibilities :

• As part of the Customer Projects and Support (CPS) Team you will make sure that customers receive exactly the service they need to meet their expectations. Your role therefore involves both technical expertise and people skills by providing advice to our customers, answering their questions, and on-the-mark troubleshooting
• Moreover, you will work closely with the Sales Team to develop new or ongoing projects. Using your and your colleagues' technical expertise, you will find applications for the trickiest requirements, create effective information, and implement successful, up-to-date, and sustainable solutions

Customer Support Engineer Ideal Candidate :

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