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Floor Manager (m / f / d)

Floor Manager (m / f / d)

AccorHotelBerlin, Berlin, Germany
Vor 30+ Tagen
Stellenbeschreibung

What youll do

  • You are the face of the Restaurant service and are responsible for the safe opening and closing of the F&B outlets.
  • Manage your team to perform at his best by supporting the floor team training of staff including performance reviews.
  • Ensure memorable guest experiences by engaging with them dealing with complaints and maintaining a welcoming atmosphere for both our guests and staff.
  • Support and coordinate the reservations system with the Hosts team.
  • Run the daily briefing for restaurant team draft Floor plan based on covers and ensure a smooth service across all outlets.
  • Support the Restaurant & Bar Manager with Food & Beverage stock ordering and any other tasks.
  • Cash handling and daily reporting of revenues as per hotel SOPs.
  • Ensure the restaurant area is Hygiene & Safety compliant for each shift.
  • Help and support the other outlets (Bar & Apartment) during event activation and busy period. Being a team player goes a long way!

Qualifications :

What were looking for

  • Youre an experienced Waiter / Waitress who is ready for the next step.
  • Previous work experience as Floor manager or Supervisor in a busy and highvolume restaurant is valuable.
  • General knowledge of local employment law health and safety regulations.
  • Fluent in English good German knowledge additional languages will be highly valuable.
  • Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
  • A people person great at building and nurturing long lasting relationships.
  • Youre looking for a place where you can be you; no clones in suits here.
  • Youre not precious. We leave our egos at the door and help get stuff done.
  • Youre up for doing things differently and trying (almost) everything once.
  • If we got stuck in a lift together wed have a good time and share a few laughs.
  • You want to be part of a team that works hard supports each other and has fun along the way.
  • Additional Information :

    Whats in it for you

  • The opportunity to bring an exciting new hospitality concept to Berlin (and Germany) and join an innovative fastgrowing international group thats committed to not just building new hotels but building a global brand.
  • 24 holidays (plus bank holidays) and extra time off to volunteer with one of our partner charities.
  • A competitive package plenty of opportunity for development and rewards for going the extra mile and living our values.
  • Join an innovative fastgrowing international group thats committed to not just building new hotels but building a global brand.
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Become part of a team thats very passionate about creating great hospitality experiences and building a portfolio of brands.
  • Enjoy a free night at The Hoxton and a meal for two when you first start with us.
  • Goes without saying but well feed you when on shift (Pluxee benefit card and Vouchers).
  • Great discounts across the entire Ennismore family.
  • Lots of opportunity to progress and switch it up as part of a global family of brands.
  • Regular team get togethers from our team drinks to our (pretty special!) biannual parties we know how to have a good time!
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.
  • Remote Work : Employment Type :

    Fulltime

    Key Skills

    Culinary Experience,Restaurant Experience,Succession Planning,Customer Service,Hospitality Experience,Guest Relations Experience,Management Experience,Serving Experience,Shift Management,Computer Literacy,Restaurant Management,Stocking

    Experience : years

    Vacancy : 1

    Jobalert für diese Suche erstellen

    Manager • Berlin, Berlin, Germany