Service Order Handler (m / w / d)

The Impact You'll Make

Are you a motivated team player with a passion for customer service? At Danfoss, we are currently looking for a Service Order Handler (m / w / d) to join our team at either Offenbach in Germany or Guntramsdorf in Austria, with a hybrid work setup that includes agreed remote work days.

What You’ll Be Doing

In this role, you will be working closely with customers and colleagues across Germany and other European countries. Your main tasks include :

• Managing commercial tasks related to service orders, including : Processing service partner invoices and reports Managing warranty registrations Supporting cost estimations for repairs Coordinating drive exchanges and special service offerings Providing product support and executing commercial product notes Performing ad hoc administrative tasks (. related to returns, spare parts)
• Collaborating closely with colleagues across the EMEA region
• Supporting root cause analyses and problem-solving
• Working in close alignment with technical teams, service workshops, customers, service partners, and the sales order handling team

What We're Looking For

LI-FR

Join Danfoss Drives and become part of a team making a significant impact on energy efficiency and electrification. As a global leader in power conversion solutions, we are committed to sustainability, exceptional quality, and fostering an inclusive work environment. Our technology powers industries worldwide and supports global decarbonization efforts. Engineer a better future with Danfoss, where meaningful change begins with you!

What You'll Get from Us

We promote from within and support your learning with mentoring, training, and access to global opportunities.

Ready to Make a Difference?

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.