IT Vendor & Governance Manager (m / f / x)
Company Description
Scalable Capital is a leading digital investment and banking platform with a full banking licence, empowering people across Europe to shape their own finances. Scalable Broker makes it easy and affordable for clients to invest professionally in stocks, ETFs, cryptocurrencies, and derivatives, as well as set up savings plans. Scalable Wealth, the digital wealth management service, offers clients professional investment in ETF portfolios, and is also adopted as a white-label solution by banks and other B2B partners. The company’s offerings are rounded off by attractive interest rates, loans, and private equity. With the European Investor Exchange, Scalable Capital offers an exchange specifically for retail investors. Over one million clients have already entrusted more than €30 billion to the platform.
Founded in 2014, Scalable Capital now employs over 700 people across Munich, Berlin, Vienna, Milan, and London. Together with the founding and management team, including Erik Podzuweit and Florian Prucker, they are working on a new generation of financial services.
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Job Description
Develop, establish and ensure a dedicated, specialist management of our internal and external IT service providers (vendor management)Define control-relevant KPIs in the area of responsibility independently and ensure communication with internal and external IT service providersEnsure the monitoring of KPIs relevant to management and deriving preventive and countermeasures in the event of target failures as well as tracking over- and underperformanceAct as the communication and escalation interface and carry out operational quality support for all IT services as well as develop and carry out performance dialogues with internal and external IT service providers.Qualifications
Completed studies in (business) informatics or economics with a focus on informatics or comparable training with relevant professional experienceExperience in managing service providers, ideally also for complex IT services, in the cloud environment, incl. escalation managementExtensive knowledge of project and process management tools and methodsProfessional experience in IT service management, IT provider management or comparable function with experience in dealing with IT outsourcing contractsExperience in managing projects related to key performance indicators and processes, from analysis to realization or implementationStrategic, structured way of working as well as negotiating skills and a high degree of assertivenessIT affinity with strong consulting and problem-solving skills as well as analytical and business understandingGood knowledge of German and English, both written and spokenAdditional Information
Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customersWork with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clientsBe productive with the latest hardware and toolsLearn and grow by joining our in-house knowledge sharing or career development sessions and spending your individual Education BudgetLearn and experience German culture first hand by joining our free German language classesInternational relocation support is provided if requiredFlexible vacation policy and the opportunity to work from abroadBenefit from an attractive compensation package and from the company pension schemeMonthly contribution of 50% for the ‘Deutschland Jobticket’Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ BrokerEnjoy flexible and discounted sports activities with Urban Sports Club#LI-Hybrid
Job Location
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