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UC Engineer

UC Engineer

Next VenturesMunich, Bavaria, Germany
Vor 18 Tagen
Stellenbeschreibung

Are you passionate about cutting-edge communication technologies and want to lead high-impact, global collaboration initiatives? We are looking for a Senior Unified Communications Engineer , where you’ll shape the future of digital collaboration across our enterprise.

What You’ll Do :

  • Lead the system-level configuration, administration, and maintenance of Microsoft Teams Meetings & Rooms (MTRs), Microsoft Teams Calling, Cisco Collaboration Suite, Webex Cloud, and Cisco / Poly Endpoints.
  • Own the integration, testing, deployment, monitoring, maintenance, and upgrades of UC technologies in a multi-regional, geo-redundant architecture.
  • Drive AV design and deployment for conference rooms, new buildings, and global office expansions.
  • Maintain and optimize CVI integrations and cross-platform UC solutions.
  • Create and maintain detailed documentation and standard operating procedures (SOPs).
  • Troubleshoot and resolve L3 tickets, telecom, voice / video issues, and critical network incidents.
  • Act as a key escalation point for our global IT Helpdesk and mentor L1 / L2 support teams.
  • Deliver end-user enablement and lead Organizational Change Management (OCM) activities including brown bags, training sessions, and content development.
  • Provide high-touch support to executives and VIP stakeholders.

What We’re Looking For :

  • Bachelor’s degree in Computer Science, Computer Engineering, or a related field.
  • 5+ years of experience in Unified Communications or a similar technical role.
  • In-depth expertise with Microsoft Teams (Meetings, Calling, Chat), Cisco Collaboration tools, Webex Cloud, and endpoint management (Cisco / Poly).
  • Strong hands-on experience with VoIP, SIP, unified communication systems.
  • Solid understanding of networking protocols : TCP / IP, VLANs, BGP, OSPF, SNMP, and network security.
  • Team player with exceptional analytical and communication skills.
  • Familiarity with scripting or programming (PowerShell, Python, or similar).

    • Nice to Have (Stand Out With) :

  • Industry certifications : CCNA, CCNP, Microsoft 365 Certified.
  • Experience with Power BI and data visualization.
  • Deep knowledge of Microsoft MTR (Windows & Android), Cisco Room Series.
  • Experience building or integrating custom apps in Microsoft Teams.
  • Prior experience working with globally distributed teams.
    • Jobalert für diese Suche erstellen

    Engineer • Munich, Bavaria, Germany