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IT Business Analyst (m / f / d) - IT ISM & IT Operations in Saarbrücken (39682811)

IT Business Analyst (m / f / d) - IT ISM & IT Operations in Saarbrücken (39682811)

ODDO BHFSaarbrücken, Germany
Vor 11 Tagen
Stellenbeschreibung

Aufgaben

The candidate be part of the IT department supporting applications used by Information Security Management and IT Operations teams.

Her / his role is to be part of both ongoing projects and run activities. The current roadmap aims at :

  • Improving the application running our IT Service Management processes and specifically the CMDB,
  • Improving the Job monitoring tool
  • Supporting the stabilization of the newly introduced GRC-Tool and further improvements of the application
  • Supporting several other initiatives of Information Security Management

The candidate will be a Business Analyst, managing the delivery, quality of service and supporting enhancements of the respective IT landscape to meet business requirements.

Exciting tasks await you :

Facing the business contacts / end-users in Frankfurt and Paris :

  • Qualify, challenge and frame the needs directly with the operational business lines or their representative
  • Rationalization of business case, formalization of rational and preparation of synthesis for decision-making by top management
  • Identification of architecture impacts, definition of target functional and technical architecture
  • Manage the governance committees (English), workshop…
  • Design the features (UI / logic / data), and model functionally the system (sequence, dependencies…)
  • Manage Incident process : qualification, functional analysis, coordination, resolution plan
  • Manage change requests in accordance with the service budget and framework
  • Design Workbreakdown structure, planning and budget management

    • Facing the developer teams in Tunisia and Frankfurt :

  • Write detailed functional specifications (User Stories)
  • Provide functional support to developers
  • Acceptance test and validation of functionalities
  • Documentation of the functionalities

    • Facing Head of IT for ISM & IT Operations in Frankfurt :

  • Project and progress reporting
  • Reporting of alerts, risks and proposed solutions

    • Anforderungsprofil

  • Completed studies in an engineering school or Master's degree in IT
  • 2-3 years experience working in IT department
  • Knowledge of IT Service Management processes and CMDB
  • Excellent written communication, synthesis as well as interpersonal skills
  • Communication skills, commitment, critical thinking
  • Organizational skills, ability to work independently, sense of responsibility
  • Fluent in English, French or German is expected
  • Already experienced on internal development following an Agile methodology
    • Jobalert für diese Suche erstellen

    It • Saarbrücken, Germany