Role Overview :
The SAP BASIS Administrator and Consultant is responsible for providing Level 2 and Level 3 support for SAP systems. This includes installation, configuration, system maintenance, performance optimization, and issue resolution. The role acts as a technical escalation point and works closely with stakeholders, project teams, and customers—primarily in German —to ensure the secure, stable, and efficient operation of SAP environments.
Key Responsibilities :
Installation & Configuration
- Set up new SAP systems (ECC, S / 4HANA), ensuring proper integration and performance
- Handle configuration and maintenance of SAP systems, user management, and security settings
System Monitoring & Maintenance
Monitor system health, performance, and resource utilizationOptimize systems to ensure smooth daily operationsUpgrades & Patching
Plan and execute system upgrades, patches, and migrationsManage Change Requests via SAP Solution Manager (SOLMAN) and SAP Cloud ALMUser Management & Security
Manage users, roles, and authorizationsEnsure access controls are compliant with best security practicesUser administration using SOLMAN and SAP Cloud ALMNice to Have) : Knowledge of SIVIS / PointSharp for access controlSupport & Troubleshooting
Provide advanced (L2 / L3) support for Incidents, Service Requests, and Change RequestsDiagnose and resolve complex system issuesDocumentation
Maintain clear and detailed documentation : runbooks, SOPs, configuration recordsCollaboration
Work closely with cross-functional teams (SAP functional, development, project managers, IT, and business stakeholders)Engage with German-speaking clients to gather requirements, explain solutions, and provide status updatesRequired Qualifications :
6+ years experience in SAP BASIS administration and consultingHands-on expertise with SAP ECC , S / 4HANA , ABAP , SOLMAN , SAP Cloud ALMExperience with Oracle , HANA databasesUnderstanding of SAP Security and User Access ControlStrong troubleshooting and root cause analysis skillsExcellent communication skills— German language proficiency (min B2) is mandatory