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Key Account Specialist (Inside Sales) - m / f / d
Ocean Network ExpressHamburg, Hamburg, GermanyVor 23 Tagen
StellenbeschreibungA minimum of 3 years of professional shipping experience preferably within Inside Sales / Key Account Distinct customer and service focus Persuasive, target and result oriented, competitive with strong communication and negotiating skills Advanced MS Excel skills and a strong administrative focus Broad shipping knowledge with cross functional and commercial mindset & knowhow Business fluent in English and local language Strong digital orientation and growth mindset Modern workplace Mobile working possibilities (2 days per week) Flexible working time Company pension scheme 30 days vacation Open communication and innovative collaboration Career & development opportunities
KEY ACCOUNT SPECIALIST (INSIDE SALES) - m / f / d
JOB PURPOSE & PRIMARY JOB RESPONSIBILITIES
In this role you will be responsible for complementing and supporting Global Key Account Executives activities for designated Global Key Accounts.
- Smooth customer and service oriented performance for designated key accounts
- Proactive account management incl. follow-up on sales leads
- Make quotations to customers for designated accounts incl. followup
- Negotiate prices and secure best cargo mix
- Produce and update ratesheets
- Active communicator with international internal as well as external stakeholders
- Escalation point for enquiries or complaints
- Liaise cross functionally to overcome operational issues
- Ensure compliance with company rules
- Promoting e-commerce platform and self-service tools as applicable
REQUIRED SKILLS AND COMPETENCIES
WHAT WE OFFER
Located in the Hamburg office.
Jobalert für diese Suche erstellen
Inside Sales • Hamburg, Hamburg, Germany