We are looking for an IT Support professional to join our team and support our daily IT activities based in our Headquarters in Steinsel. The ideal candidate will have in-depth knowledge of PC systems and IT networks, expertise in operating systems (Windows), and a general understanding of infrastructure components such as switches, firewalls, and servers. Experience in Microsoft 365 is mandatory.
Responsibilities :
- Responding to customer inquiries and providing technical assistance via phone, email and on-site.
- Configuration and setting up of end user systems, including devices, accounts and software.
- Escalating complex issues to our internal Systems Engineer team when necessary.
Requirements :
In-depth knowledge of PC systems and IT networksExpertise in operating systems (Windows)General understanding of infrastructure components (switches, firewalls, servers, etc.)Experience in M365 is mandatoryRigorous approach and high capacity to adapt to changing circumstancesAbility to work as part of a team and communicate effectivelyKnowledge of English. German and / or French is an advantageWhat We Offer :
A professional and stimulating working environmentAttractive salary and many other benefitsJoin our team and be part of a company that has been solidly established in the IT sector within the Grand Duchy since 1986.