Account specialist Jobs in Heidesheim am Rhein

You can find more information about our company at  nordhealth.com

Who are we?

Nordhealth’s mission is to build software that improves the daily lives of healthcare professionals. We build software that empowers veterinary and therapy professionals to provide the best possible care experiences to their patients. Our products are used daily by over 50,000 professionals in clinics and hospitals across 30+ countries . We excel with 20+ years of experience in healthcare and veterinary software.

We understand that talent comes from everywhere and anywhere. The greater our diversity, the better the products we deliver. That’s why we are a remote-first company, headquartered in Helsinki, Finland, with all 400+ employees working either remotely or from collaboration hubs. While our market presence is currently strongest in the Nordics, our customer base is rapidly growing in our other markets too, especially in Europe and North America (more at our website nordhealth.com .)

About the role

We are here to create great healthcare products. That’s at our very core, but it’s the people who make companies great, not the other way around . We spend more time with our co-workers than anyone else in our lives. Being part of an exceptional team is not only important for your personal mindfulness but key for your professional progression.

We’re hiring a driven and team-oriented Implementation Specialist for the

German speaking markets to participate in new exciting customer projects!

This is a permanent and full time position with long-term growth

opportunities.

Reporting directly to the Implementation Manager, your main goal is to take

care of the onboarding process of new customers from start to finish. But

more importantly as the German market is new to Nordhealth, this role will

also have a large part in creating and translating processes for the German

market.

In this role, you will train and consult with our veterinary customers on the

optimal use of our highly customizable software (this includes remote and in-

person training), mainly in Germany, Austria and Switzerland but also

international customers.

For this role, we will only consider German speakers with a high level of

English skills, as Nordhealth operates in English internally.

Your key responsibilities include :

• Deliver online and onsite training to veterinary professionals.
• Developing and optimizing workflows and processes, tailored for the

German-speaking markets.

customize the software to the veterinary customer’s needs.

Provet Cloud workflows.

written and spoken German is required, along with strong English

communication skills (legal-level English is not required).

What will help you to be successful in this role?

Ideally, you have already gained experience from working in the veterinary  industry. Maybe as a Veterinary technician or as a Veterinarian. Experience  in IT system implementation or process optimization is a plus, but not  required.  Our Implementers are high-level workflow experts who advise on how to make  the clinical environment more efficient and create a better work-life balance  for our veterinary professionals. Implementers manage multiple projects  simultaneously and grow to become project management specialists.

In addition, our humble wish list includes that you :

others

internationally

role.

What’s in it for you?

At Nordhealth, we do things a little bit differently. We value continuous improvement, diverse teams and autonomy which drive  our collaboration. Our global healthcare domain is rapidly developing and we  are seeking colleagues who enjoy working in this type of environment. 🌎

In addition, we offer :

global company on a path to changing digital healthcare

that suits you best.

If you enjoy working in a fast-growing and international environment with the possibility to make an impact, this might be the perfect job for you. Apply now! We'll fill the position as soon as we find the right person.