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Analyst • lauingen donau
Business Process Analyst - Marketing & Sales (f / m / d)
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Skills ProvisionBavaria, GermanyBusiness Process Analyst - Marketing & Sales (f / m / d)
HARTMANNGingen an der Brenz, DEhelp , care , protect and grow . We support healthcare professionals, that they can focus on what really matters : to positively impact people´s life. We realize solutions that make a difference. And with your commitment you can grow on your job every day. At HARTMANN we believe in the difference you can make.
Join our team as
Business Process Analyst – Marketing & Sales (f / m / d)
Heidenheim an der Brenz, Germany
You will join the Business Transformation - Process Management Team, focusing on the end-to-end customer experience from Marketing & Sales through Order Processing & Customer Service, including Bonus Management and Pricing.
As a Business Process Analyst for Sales & Marketing, you manage dedicated activities / projects and act as a process expert. You actively engage with operational units globally to support them in becoming a leaner organization. This involves establishing and continuously adjusting a joint functional roadmap as well as executing crucial initiatives.
Responsibilities :
- You serve as the in-house business process analyst, fostering process excellence throughout the end-to-end customer experience with unique expertise in Marketing & Sales.
- You develop an overarching understanding of all interdependencies within the end-to-end customer experience, including the process areas around Marketing, Sales, Order Processing, and Customer Service.
- You lead the collaboration with various functions to identify potential new ideas, inefficiencies, and opportunities for improvement in the data-tools-process triangle.
- You collect business requirements and translate them into functional specifications for our global implementation of SAP S / 4 HANA and related systems.
- You develop and improve state-of-the-art processes, establish clear rules and guidance, and integrate them into the process house and functional roadmap.
- You participate in industry expert groups and forums to transfer outside-in innovations into PAUL HARTMANN Group and identify industry standards for adoption.
- You screen the external provider market for innovation and internal adoption.
Qualifications :
Benefits :
Apply now via our online platform.
Your personal contact :
Berkay Uysal