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Auditor internal • contwig

Zuletzt aktualisiert: vor 19 Tagen
Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Homeoffice
Vollzeit
Quick Apply
Technical Service Director (m / f / d).As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's energy storage systems (ESS) across the DAC...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Global Head of Controlling (f / m(d)

Global Head of Controlling (f / m(d)

NextPharmaRheinland-Pfalz, DE
Global Head of Controlling (f / m(d).We are one of the leading European contract manufacturers in the pharmaceutical, biotech and healthcare sectors, with some 2,500 employees in Germany, France, Fin...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Praktikum Internal Communications (m / w / d)

Praktikum Internal Communications (m / w / d)

John DeereZweibruecken, Rhineland Palatinate, Germany
We run so life can leap forward.An unserem Standort in Zweibrücken entwickeln und produzieren rund 1.Mitarbeitende smarte Mähdrescher und selbstfahrende Feldhäcksler für den weltweiten Einsatz.Dabe...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Mitarbeiter Lieferantenentwicklung (m / w / d) Schwerpunkt elektronische Komponenten & E-Mobilität

Mitarbeiter Lieferantenentwicklung (m / w / d) Schwerpunkt elektronische Komponenten & E-Mobilität

KubotaZweibrücken, Germany
Worauf Sie sich freuen dürfen : .Unbefristeter Arbeitsvertrag und attraktive Vergütung nach Tarifvertrag.Ausführliche Einarbeitung in Ihr neues Aufgabengebiet. Weiterbildungs- und Trainingsmöglichkeit...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
(Sr.)CRA Germany

(Sr.)CRA Germany

Edwards LifesciencesGermany, Rheinland Pfalz, Remote
Homeoffice
Vollzeit
CRA II or SCRA (ideally with minimum of 3 years experience of monitoring) based in Germany or other environs.Is capable of conducting SIVs, IMVs and COVs independently. Has a solid working knowledge...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Call Center Employee for Customer Retention in France (m / f / d)

Call Center Employee for Customer Retention in France (m / f / d)

IONOS SEZweibrücken, Rheinland-Pfalz, Deutschland
Vollzeit
Wir sind Europas führende Plattform für Cloud Services und Hosting-Dienstleistungen.Für unseren Unternehmenserfolg sind über 4000 Mitarbeitende in mehreren Ländern weltweit tätig, um die Anforderun...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
German Marketing Optimisation Specialist in Lisbon

German Marketing Optimisation Specialist in Lisbon

Cross Border TalentsRhineland-Palatinate, Rhineland-Palatinate, Germany
Are you passionate about languages fluent in German and ready to dive into the dynamic marketing world.If so this is your chance to embark on an exciting journey with us in the enchanting city of.W...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
Head of Global Product Development

Head of Global Product Development

CoatsRheinland-Pfalz
Responsible lead of global product development including innovation management, product maintenance, product improvement, cost reduction and raw material and supplier selection according to strateg...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Aircraft Mechanic III A&P (OCONUS Ramstein)

Aircraft Mechanic III A&P (OCONUS Ramstein)

NANARP, Germany
Akima Logistics Services is looking for an Aircraft Mechanic to work in Germany.To join our team of outstanding professionals, apply today!. Performs aircraft maintenance transit inspections and fau...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Personal Financial Counselor, PFC Baumholder, GE

Personal Financial Counselor, PFC Baumholder, GE

Magellan Health ServicesRheinland- Pfalz, , Germany
Vollzeit
This position will provide personal financial services at assigned military installations.Primary responsibilities include the full breadth of personal financial counseling services to military ser...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Vor 30+ Tagen
Anstellungsart
  • Vollzeit
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Technical Service Director (m / f / d)

Location : DACH Region

Employment Type : Full-Time

About the Role

As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's  energy storage systems (ESS) across the DACH region. Your mission is to ensure best-in-class service quality, customer satisfaction, and operational excellence while driving strategic service initiatives. You will manage technical support teams, develop service frameworks, and strengthen relationships with installers, EPCs, and distributors to deliver exceptional after-sales service and technical training.

This role requires strong technical expertise, leadership, and strategic vision to enhance service efficiency, scalability, and customer experience.

Key Responsibilities :

Service Operations & Strategy

  • Develop and implement a comprehensive service strategy , ensuring seamless technical support and after-sales service for inverter & ESS solutions.
  • Lead, manage, and expand the service team, including field engineers and technical support staff.
  • Establish and continuously improve service processes, response time, and efficiency KPIs in coordination with global HQ.
  • Oversee on-site service, remote support, and warranty processes to ensure high service levels.
  • Build scalable service models to support business growth and market expansion.

Customer Success & Technical Support

  • Act as the primary escalation point for complex service issues, ensuring swift resolution and customer satisfaction.
  • Strengthen customer relationships with EPCs, wholesalers, and installers , ensuring their technical needs are met.
  • Implement data-driven service performance monitoring , identifying trends and areas for improvement.
  • Ensure compliance with industry regulations and technical standards.

    • Training & Knowledge Management

  • Oversee the development of technical training programs for installers, distributors, and internal teams.
  • Deliver advanced training sessions (both online and face-to-face) on installation, maintenance, and troubleshooting.
  • Ensure up-to-date technical documentation , including manuals, troubleshooting guides, and service reports.

    • Leadership & Stakeholder Management

  • Serve as the voice of the customer , providing feedback to product development and R&D teams.
  • Collaborate with sales, R&D, and operations to drive service innovation and improve product reliability.
  • Provide strategic insights to optimize service profitability and reduce operational costs .

    • What We Are Looking For

  • Bachelors or Masters degree in Electrical Engineering, Renewable Energy, or a related field.
  • 10+ years of experience in service management, after-sales support, or operations within the solar & ESS industry.
  • Proven leadership experience , managing service teams and technical support functions.
  • Deep technical expertise in solar, energy storage systems, and inverter technologies .
  • Strong project management skills , with the ability to oversee service strategy and execution.
  • Customer-focused mindset , with a passion for delivering high-quality service and technical excellence.
  • Fluent in English and German (additional European languages are a plus).