Brand ambassador Jobs in Oberhausen-Rheinhausen

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Job Overview :

The Germany Sub-Regional Operations Manager will manage and execute day to day operations to ensure the physical safety and security of SAP employees, buildings and assets, which may have a very high level of regulatory, compliance, financial, and brand impact and / or a very high complexity of work and life safety.

They will manage day to day customer engagement, knowledge management, quality assurance and organizational learning. And they will seek to foster programs to transfer the relevant knowledge across organizational boundaries, as directed by their line manager.

The Sub-Regional Operations Manager will maintain the highest level of professionalism in all activities to represent the organization internally and externally, while serving as a trusted advisor and ambassador for SAP and affiliated companies.

Job Description :

• Provide overall physical security support and direction to multiple SAP business locations. Maintain a site-by-site overview of budgeting / spend, existing conditions, contact data, and location specific information.
• Conduct physical building security risk assessments, surveys, and physical penetration testing.
• Manage contract security services (Guarding / Watchman), to include the development / implementation of Building Security Operations Manual at all sites.
• Manage electronic security systems and vendors, to include electronic access control, badging, visitor management, security video, intrusion detection systems, and control center operations.
• Execute the planning, design, bid, construction and commissioning activities for multiple concurrent projects, and oversee all aspects of physical security related to these projects. Projects include new construction and renovation (driven by Global Real Estate & Facilities), or system replacements and / or additions.
• Assess and implement personnel protection programs, consisting of Travel Safety & Security, Events, Personal Protection, Workplace Violence.
• Liaise with a Security Operations Center and oversee 24 / 7 activities
• Provide training and employee security awareness programs.
• Conduct internal investigations as needed.
• Oversee physical security incident reporting and resolution.
• Conduct presentation of physical security services when necessary.
• Partner / support SAP Health and Safety programs and ensure emergency responses are established.
• Report on physical security strategy and metrics (KPIs).
• Review and management of SLA’s and KPI’s related to incident reporting, alarm management and identity access management.
• Maintain close relationship with law enforcement and emergency responders.
• Maintain plans and engage as required in crisis response within the regional area of responsibility.
• Work as directed by manager.

Competencies and Skills :

Experience, Education, and Certifications :