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Information Technology Operations Specialist

Information Technology Operations Specialist

CivittaStuttgart Region, Germany
6.950,00 € monatlich
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Information Technology Operations Specialist

Information Technology Operations Specialist

CivittaStuttgart Region, Germany
Vor 6 Tagen
Gehalt
6.950,00 € monatlich
Stellenbeschreibung

Have you ever thought about working for a major EU agency?

Our client, eu-LISA, is currently recruiting for an IT Operations Specialist , based in Strasbourg, France . This is a full-time, onsite role.

About the Agency

Eu-LISA is an EU agency responsible for maintaining critical tech infrastructure that supports the Schengen Area and EU justice systems.

Location

This position is located in Strasbourg, France, with relocation needed.

About the job

As an Information Technology (IT) Operations Specialist , you will oversee incident response, capacity planning, and system performance while contributing to release and change management. Your role ensures the smooth operation of critical systems such as SIS, EURODAC, and VIS / BMS, collaborating with internal and external teams to meet SLAs. This position requires on-site presence, stand-by duty, and occasional shift work in a 24 / 7 / 365 environment.

The technical stack includes :

  • Databases (Oracle DB 11-19, PostgreSQL, MySQL / MariaDB, ElasticSearch)
  • Messaging systems (Kafka, RabbitMQ, WebLogic)
  • Microservices hosting platforms (OCP, Docker, Kubernetes)
  • Unix / Linux environments with shell scripting

Your tasks :

  • Providing second-line support for eu-LISA business applications, including investigating and resolving incidents, problems, and service requests.
  • Ensuring systems meet SLAs, proposing and implementing proactive measures to maintain performance.
  • Maintaining and enhancing applications, integrating new technical functions where necessary.
  • Documenting systems and changes, ensuring accuracy and completeness.
  • Contributing to reporting on system functionality and managing databases.
  • Collaborating with multi-disciplinary teams and external contractors to resolve technical issues.
  • You would need to have :

  • A minimum of 3 years of professional experience in IT operations, ideally within a high-availability environment.
  • A university degree (minimum 3 years) in IT, engineering, or a related field.
  • Excellent English skills (at least C1 level), both oral and written.
  • Knowledge of ITIL processes and / or ITSM tools.
  • Familiarity with infrastructure technologies like databases, messaging systems, and microservices hosting platforms.
  • What eu-LISA offers : (detailed information here : https : / / www.eulisa.europa.eu / Jobs / What-We-Offer)

    Basic salary including the cost of living adjustment for France (currently 17%) :

  • 4,780 (5 years of experience)
  • 5,430 (5 – 17 years of experience)
  • 6,950 (more than 17 years of experience)
  • Your salary may be further enhanced through additional allowances tailored to your family situation and expatriation status. Salaries are exempt from national taxation.

  • Relocation package
  • Additional benefits
  • Mental health and well-being programme
  • Training and development opportunities
  • Flexible work arrangements
  • Generous holiday package
  • Education for children
  • The deadline for applications is 15 January 2025, 11 : 59 am Strasbourg time.

    For more information push the apply button or contact Agne Väljaots at [email protected] , and you can reference the full, original vacancy notice here : https : / / erecruitment.eulisa.europa.eu / en / our-jobs / information-technology-officer-solutions-operations-and-maintenance-154