Business operations manager Jobs in Grabfeld

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Thanks for your interest in working on our team!

We are currently looking for a highly motivated Business Process & Application Projects Analyst (M / F / D) to join our Customer Centric Applications team team in Meiningen, Berlin or Munich, Germany. If you want to be a part of our growing company that is driven by innovation and is focused on building a future together with our employees, consider applying.

Principle duties and essential functions :

Main tasks of the Business Analyst Order Management are focused on Adtran’s BLCP – Customer Order Fulfillment processes. This includes :

Work closely with relevant process owner on the aligned business process and its day-to-day practice to prioritize application improvements

Improve application implementation for global order management processes, practices and related key performance indicators in cooperation with the process owner

Plan activities regarding change management for new implementations

Cooperate with the ERP / SAP application team :

Define and improve prioritization process including release planning.

Review future application processes.

Collect, compile and verify business requirements and results of projects and key user activities.

Manage the sales focused SAP Application Key User team

Develop / train / coach of use case scenarios (potentially “train the trainer” to build a network of user experts).

Conduct user acceptance testing

Coordinate end user trainings and update of related deliverables (e.g. user manual, video).

Monitor the application adoption rate.

Knowledge, skills and experience required

Degree & relevant post degree qualification

MS Office (Excel, Word, PowerPoint, Teams, Sharepoint)

Business Analysis / Business Process Engineering in order management

Multi-year experience with ERP (ideally SAP)

Requirement management, change management, project management

Team-minded, approachable, resilient, reliable

Strong analytic skills and solution driven

Good communication and English skills, team-minded, relieable

Benefits

Possibility to work in an international, multicultural environment

Strong team-oriented and friendly work culture

Flexible working hours model

Internal training program

Fitness-, travel cost- and kindergarten allowance as well as drinks and fruits for free

Employee discounts e. g. for events and branded products