Call center agent Jobs in Siegen

Monitoring of deliveries and collections, clarification of delivery and collection difficulties, shipment handling and
entry in compliance with legal requirements and process instructions, shift work

Ihre Aufgaben:

• Tägliche Planung und Organisation der einzusetzenden Fahrzeuge aus der zugelassenen Frachtführerliste unter Beachtung der Produkt- und Sendungsanforderungen
• Mitarbeit bei der Sicherstellung der Einhaltung aller relevanten Regelungen, Abläufe und rechtlichen Anforderungen
• Mitarbeit bei der Überprüfung und Erstellung der notwendigen Dokumentation bei Inkasso Sendungen
• Mitarbeit bei der Disposition des Fuhrparks
• Vollständiges Briefing und Debriefing der Nahverkehrsfahrer und Übergabe/Übernahme der entsprechenden Sendungsdokumentation
• Abfertigung der Sendungen in das Purple Netzwerk
  

Ihr Qualifikationsprofil:

• Abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation im Bereich Transport & Logistik von Vorteil, Quereinstieg möglich
• Englischkenntnisse
• Fundierte Kenntnisse operationeller Abläufe
• Gute MS-Office Kenntnisse
• Bereitschaft zu flexiblen Arbeitszeiten/Schichtdienst
• Teamfähigkeit, Belastbarkeit, Flexibilität

Die Vergütung erfolgt nach dem gültigen Flächentarifvertrag sowie der GBV Entgeltordnung.

Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Equity, Opportunity & Diversity (EO&D)

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.