Callcenter agent Jobs in Neuffen

Eingruppierung gem. Flächentarif : Gehaltsgruppe K2 des Gehaltstarifvertrages Baden-Württemberg

Eingruppierung gem. GBV zur Entgeltordnung : EU FedEx Grade 5

Wir bieten ein übertarifliches Tarifgehalt + Zulagen mit attraktiven Zusatzleistungen sowie flexible Arbeitszeiten

Hauptaufgaben / Verantwortlichkeiten :

• Koordination vorgegebener operationeller Abläufe;
• Scannen und Sortieren von Sendungen;
• Bearbeitung von Problemsendungen;
• Durchführung definierter Checks; Vorbereiten von Bestellungen und entsprechenden Verteilung;
• Pünktliche und korrekte Dateneingabe in relevante Systeme zur Sicherstellung eines reibungslosen Ablaufs;
• Scannen und Kopieren von Dokumenten; Organisation der Ablage;
• Sortieren, Vorbereiten und Überprüfen von Dokumenten;
• Übernahme allgemeiner administrativer Aufgaben (Erstellen von Reports, Wartung der Bürogeräte, Ablage etc.);
• Übernahme weiterer Aufgaben entsprechend der Position;

Voraussetzungen :

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.