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Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The Meetings and Events Technology Services (METS) AV/IT Senior Specialist OR Manager plays a key role in supporting in-person and hybrid meetings in all aspects of AV and IT technology needs.

In this role, you will partner closely with meeting owners to support their meeting goals through the deployment of technology. Provide advice and guidance on key features to best support the meeting's agenda, support the event execution to enable a flawless attendee and presenter experience. For hybrid and in-person meetings, AV and IT are a critical part of the participants’ experience – you are partnering closely with the meeting owner to understand AV/IT needs on-site. Collaborate with venues, source hardware and AV support from well-established AV partners and support the event execution as key IT partner on site.

You will team closely across our global METS AV/IT team and contribute to developing, maturing, event execution operations to ensure we remain a state-of-the-art delivery team ready to scale along with our business needs and company growth.

The Meetings & Events Technical Services team is the technical partner to the business to provide support to both internal and external BCG-hosted meetings and events. METS is an established team of global technical professionals providing technology services across all meeting formats, virtual, hybrid and in-person.

YOU’RE GOOD AT

• Build effective relationships across IT to pull in additional resources and capabilities as needed to meet the event goals
• Stakeholder management and be a thought partner
• Teaming across multiple functions including meeting owners across the business
• Work in partnership with Meeting and Events function in Enterprise Services
• Strong customer orientation towards internal customers in a fast-paced, highly demanding environment
• Proven record of accomplishment of delivering events from a technology perspective, specifically AV/IT.
• Being able to manage and build partnerships with our 3rd Party Vendors
• Work in an independent fashion with attention to detail, aligning and setting priorities, anticipating and resolving critical problems
• Strong technical skills in the provision of IT services and support
• Good problem-solving skills utilizing strong analytical skills with the ability to take initiative and find innovative ways to get the outcome
• Focus on utilizing data for decision making
• Strong verbal and written communication
• Significant travel required; can consistently be at 50%. Depending on events, travel may start/end on weekend days. Majority of travel will occur in EMESA, however intercontinental travel also expected.

What You'll Bring

• Multiple years of experience in a global IT organization in a professional services organisation
• Proven record of working with and collaborating with Vendors, 3rd parties to achieve the event technical outcomes
• Strong Events project management experience across full lifecycle
• Deep understanding of the BCG technical environment, including laptop imaging, technical break fix and providing customer/ attendee’s support
• Strong interest in the market landscape for in-person and hybrid events
• Effective communication, both verbal and written with ability to actively listen
• Excellent organizational skills with the ability to driving prioritization across multiple current events
• Ability to build a strong network to pull in resources from across IT and vendors to support events
• Experience of Audio and Video expertise around meeting specific technologies
• Solid overall IT background with proven experience in technology and methodologies
• Formal IT qualifications would be an advantage
• Understanding of supporting technologies for events such as networks, specifically wireless networks; VPN (Virtual Private Network), SSIDs and wireless profiles

Who You'll Work With

Multiple areas across BCG (Boston Consulting Group) including but not limited to:

• Meeting and Events
• Internal Meeting owners across functions including Marketing, Learning & Development, Recruiting, Diversity, Equity, and Inclusion.
• Wider IT in particular Local IT, Security, and Infrastructure teams
• 3rd Party vendors and external suppliers

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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