Change management consultant Jobs in Brechen
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Change management consultant • brechen
Cloud Support Consultant (m / f / d)
gridscale GmbHLimburg, HE, DE
Consultant (gn)
ManpowerGroup DeutschlandHessen
Werkstudent (w / m / d) Business Process Management - Sales
SAMSON GROUPHessen, DE
Junior Consultant Audit (m / w / d)
Genoverband e.V.Hessen
Consultant (m / w / d) Personaldienstleistung
TimePartner Personalmanagement GmbHLimburg an der Lahn, Deutschland- Neu!
Junior Sales Consultant (m / w / d) im Direktvertrieb
HOT CHILI MARKETING65552, Limburg an der Lahn, Hessen, DE
Management Trainee - Limburg an der Lahn (m_w_d)
EnterpriseLimburg an der Lahn
IT Consultant (m / w / d) mit dem Schwerpunkt IT Governance & Mobile Device Management
SparkasseHessen- Gesponsert
(Senior-) Consultant / Project Manager Energiewirtschaft (m / w / d)
Somentec Software GmbHHessen- Gesponsert
German Speaking Junior Campaign Specialist in Barcelona
Cross Border TalentsHessen, Hesse, Germany
Niederlassungsleiter (gn) im Bereich Personalvermittlung
MatchingCompanyLimburg, Hessen, DE
Cloud Consultant (w / m / d)
Axians Infoma GmbHLimburg an der Lahn, Hessen, Deutschland- Gesponsert
Advisory Solution Consultant Life Sciences - German speaking
ServiceNowHessen, Hesse, Germany
Senior SAP IT Consultant (m / w / d)
msg systemsHessen, DE
Duales Studium Business Information Management (m / w / d)
Le Bihan Consulting GmbHHünstetten, DE- Gesponsert
Duales BachelorStudium Soziale Arbeit und Management B.A. bei der Lebenshilfe MainTaunus
accadis HochschuleLimburg an der Lahn, Hessen, DE
Junior Consultant Public Sector (w / m / d) Digitalisierung
Axians GA Netztechnik GmbHLimburg an der Lahn
Leitender Oberarzt Geriatrie (m / w / d)
Time 4 Change GmbHLimburg an der Lahn
(Senior) Consultant HR Transformation (w / m / d)
ConMendo GmbHRemote, Hessen, DE
Team Leader Transport Management (m / w / d) (m / w / d)
HaysHessenCloud Support Consultant (m / f / d)
gridscale GmbHLimburg, HE, DEShaping the future of edge computing together!
gridscale is part of OVHcloud , one of the leading providers of cloud infrastructures worldwide.
OVHcloud stands for powerful, reliable and sustainable cloud solutions that meet the highest security standards and are supported by a global network of data centers. Together, we combine our strengths and drive innovation, especially in the area of edge computing. This enables us to offer even more powerful and flexible solutions.
Become part of OVHcloud and help to actively shape the digital future!
Within your #OneTeam
Within OVH, the CCO Department is responsible for providing quality technical support (paid, free, 24 / 7, etc.) for all customers around the world. It provides technical support (telephone, email, social networks, etc.) for all OVH offers (Cloud, Telecom, Web). The Department is organized into 6 Departments : Cloud, Web, Telecom, KeepBiz (in charge of customer retention), Professional Services Cloud (in charge of monitoring large accounts) and Transversal Projects : workforce management, management and implementation of new tools etc.
Attached to the Team Leader Universe, you will be in charge of assistance in the use of our products (Cloud products). You will be the privileged interlocutor of our customers and will contribute to the optimization of customer satisfaction by providing them with quality technical advice.
Your main responsibilities
Answer questions from multi-channel customers by qualifying their needs
Develop a first technical diagnosis and provide solutions to incidents encountered by users
Identify, detect incidents and quickly provide a technical and / or commercial solution
Provide remote technical assistance by adapting to the level of knowledge of your interlocutors
Guide the user to solve the problems encountered
Ensure the follow-up of the customer relationship until the final processing of the request
Inform the customer base following the call
Master and apply all internal procedures applicable to customers
Manage and monitor customer procedures with the various internal departments : technical, commercial
Contribute to the drafting of procedures and various documentation
Participate and manage different projects
Report technical issues and anomalies to the various departments (com-dev-admin)
Your future impact
In 6 months you will have accomplished the management of the support requests from our major account customers (support business and enterprise).
And in 1 year you will have mastered a dedicated product or technology by becoming an expert for our customers and also your colleagues.
Unser Angebot an dich
Profit sharing and global incentives : Share OVHcloud's successes - minimum 3 months of service in the financial year.
Work-life balance : 28 days of vacation per year and 4 additional Flexi Days - for your relaxation
Public transportation : We cover 50% of your monthly ticket costs - reimbursed directly via your payroll.
Company pension plan : 5% of your annual salary goes into your pension plan, in cooperation with SwissLife.
Cover for life risks and disability : cooperation with Gothaer Versicherung, tailored to your age and salary.
Pluxee Lunch Vouchers : Every month you receive 15 vouchers by post to your home.
Your Fitness Support : Up to €400 per year for sports activities or gym memberships.
Bicycle allowance : € 0.30 per kilometer as well as bike leasing and quarterly invoices.
Corporate benefits : Discounts at over 800 brands via our employee portal.
Good interpersonal skills and a desire to deepen the customer's needs.
Fundamental knowledge in Linux, VMware, Network, hardware, virtualization, software,SQL, web, DRP, scripting, Baremetal, Kubernetes...
Fluent German and notions of technical English required (for the management of customers calls / tickets, as well as participation in internal meetings with the Corp EMEA and CA support teams, the Competency Center and the product RUN teams)