Chief customer officer Jobs in Gehrden

Job Duties

Sign on bonuses of $5,000 will be offered to new hires who sign a two (2) year tenure agreement ($2,500 paid at time of hire and $2,500 paid at the end of twelve-month probationary period).

Position contributes to the agency’s public safety mission by providing supervision and monitoring of probationers from Courts and the Parole Board in accordance with DOC standards; to enhance public safety through supervision, follow-up, and the use of community resources, and commitment or re-commitment if necessary.

Position provides day-to-day supervision to probationers who require both intensive and regular probation / parole / post-release supervision; assesses the criminogenic and treatment needs of the probationer; actively applies evidence-based practices including effective communication skills, principles, and techniques to promote internal change within the probationer; collaborates with probationer, district, and community resources to develop and manage individualized treatment plans; makes home and community contacts in accord with case needs and supervision plans; prepares pre-sentence investigations, sentencing guidelines, and other reports as assigned in a timely manner; and testifies and provides sentencing recommendations to the court / attorney.

Probation Officers participate in Virginia Law Officers’ Retirement System (VaLORS), which is a defined benefit plan with enhanced benefits for hazardous duty. VaLORS participants are eligible to retire at age 60 with five years of creditable service or as early as age 50 with 25 years of creditable service. A reduced benefit is available at age 50 with five years of creditable service.

Minimum Qualifications

High School Diploma or GED equivalent. Valid driver’s license. Experience with adult individual counseling / casework including direct delivery of services. Working knowledge with the criminal justice system, case management and counseling techniques that may include Motivational Interviewing and other evidence-based practices Experience with writing reports and working with people in conflict with the legal system, to interpret and apply policies and procedures, and to communicate effectively orally and in writing. Ability to exercise independent judgement and action and ability to work with diverse groups of probationers, co-workers and community-based professionals to accomplish collaborative and individual responsibilities.

Additional Considerations

Experience and skilled in Microsoft Office products. Bi-lingual and Multi-lingual applicants are encouraged to apply.

Special Instructions

You will be provided a confirmation of receipt when your application and / or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

If selected as a finalist with the VADOC, candidates can expect the following :

Background Investigation Requirements : All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.

Drug Testing Requirements : Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.

Application Requirements : Application and / or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11 : 55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and / or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and / or résumé.

Layoff Preferences : Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and / or résumé.

VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.

VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information : Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services

Contact Information

Name : Human Resorces

Phone : 804-641-9840

Email : EMAILED APPLICATIONS / RÉSUMÉS WILL NOT BE ACCEPTED FOR THIS POSITION

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS / DBVI to get their AHP Letter.