Chief customer officer Jobs in Hessisch Lichtenau

B. Braun has started to shape its new strategy - expanding our existing presence in the medical and nursing care of patients is an integral part of this strategy.

Within the Patient Care & Patient Services department in our outpatient division, B. Braun Avitum is looking for a Global Nurse Manager (m / f / d).

Duties and responsibilities :

Continuously review and validate the B. Braun Avitum standards of nursing practice, tools and processes and support their implementation in the global network

Define nursing key performance indicators (KPIs) and outcome objectives to inform the development of the long-term nursing strategy

Support the improvement of clinical patient outcomes (based on applicable medical KPIs) by analyzing the influence of nursing practice on the relevant outcome parameters

Implementation of derived measures in agreement with the Chief Medical Officer

Responsible for managing the education program for nursing and allied staff including the qualification requirements / matrix for nurses and respective training records

Active involvement in the Quality Management System through audit and defining corrective and preventive measures as well as improvement projects

Active involvement in developing, managing and implementing clinical and operational information systems, digital workflows and harmonization of processes and products if the nursing practice is concerned and in close alignment with the respective global operations manager

Define and implement tools for patients to increase their therapy involvement, educational status, and satisfaction of the provided services

Organize and lead international nursing events between B. Braun countries to share common experience and communicate global projects

Cooperation with external communities such as associations, patient interest groups, universities and other institutions as related to standards of nursing practice

Professional competencies :

Registered Nurse, Bachelor's degree or similar qualification

Wide experience in nursing with mandatory dialysis experience

Proven leadership skills, able to motivate others within an international organization

Fluent in spoken and written English, other languages of advantage

Personal competencies :

Team approach, working within a multidisciplinary team

Analytical approach to understanding and developing clinical excellence

Able to develop and lead projects across international boundaries

Be a strategic thinker with excellent communication skills

Open management style and an ability to manage intercultural teams

Have an understanding of quality and economical aspects in a clinical setting

B. Braun Avitum AG | Tobias Franke |