Chief customer officer Jobs in Rehlingen-Siersburg

About our company

We partner with Europe to empower and enhance a sustainable energy market”.

Located in Luxembourg, we are a service company that hosts Europe's single leading trading platform(e-CAT) for cross-border transmission capacity. On behalf of TSOs, we auction the available long and short-term transmission capacity rights on all internal EU borders.

On the 1st of October 2018, JAO became the Single Allocation Platform (SAP) for all European Transmission System Operators (TSOs) that operate in accordance with EU legislation, since it is able to implement and fulfill all regulatory obligations and requirements. We provide accounting (clearing and settlement), contracting, reporting and project support services.

About the job :

This function will play a crucial part in shaping and executing impactful communication strategies to enhance our organizational presence and connectivity.

Key responsibilities in the position

• Develop and execute communication strategies for the organization (e.g. internal, corporate) including leading the implementation across internal teams.
• Develop and implement communication plans in line with the communication strategy, various corporate initiatives and strategic objectives.
• Plan, draft, edit and deliver communications, key messages for different channels and audience with general direction from manager.
• Collaborate with the management and internal teams on a regular basis to ensure awareness of needs and alignment on key messaging and organization-wide communication activities.
• Provide advice, guidance and training to staff at all levels in communication activities and proactively identify opportunities to share successes.
• Manage social media account, ensuring posts are relevant, timely, engaging and targeted to the needs and interests of key audience.
• Support the management to respond to media inquiries.
• Maintain digital media archives including photos and videos
• Create and / or coordinate the organization’s identity and branding.
• Creating and producing graphic designs that support key messages and communication effectiveness.
• Develop communication protocols in the event of crises, and support with communications should they arise.
• Evaluate the effectiveness of communication activities and improve outcome when necessary.

We are looking for someone with the following set of skills and experience

Additional Requirement :

According to the Luxembourg law of July 23rd 2016 (as amended), the successful applicant will be required to provide a  Criminal Record  before signing the employment contract.

We offer

Salary paid on 13 months basis.

31 days holidays per year.

Up to 40% of home office for Luxemburgish residents, 25% maximum for non-residents.

150 Euros per month towards transportation (Bus / Train) or full reimbursement of parking tickets outside the office.

50 Euros per month towards sport.

18 Luncheon vouchers per month.

DKV complementary health insurance for you and your close family members (Optional).

Pension plan, including Life and Disability Benefits.

1,000 Euros towards training per year.

In an industry that poses unique challenges and operates under stringent regulations, we are committed to creating an environment where our employees can build a solid foundation of knowledge and expertise, while growing and thriving in a positive, professional atmosphere. Join us for new professional adventures!