Client success manager Jobs in Dormagen
Jobalert für diese Suche erstellen
Client success manager • dormagen
Zuletzt aktualisiert: vor 1 Tag
Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers.
Its award-winning solution, Cognigy.AI, empowers enterprises to deliver...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Senior Customer Success Manager
CognigyDüsseldorf, NRW, DEHomeoffice
Quick Apply
- Gesponsert
Customer Success Manager (m / w / d)
One Tech Group GmbHDüsseldorf, Nordrhein-Westfalen, DE Bist du bereit für eine spannende Herausforderung bei One Tech Group? Wir suchen einen dynamischen und motivierten.Customer Success Manager (w / m / d).
Bei uns dreht sich alles um Werbung, Technologie ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager mwd fr strategische Grokunden
StepStone GroupDüsseldorf, North Rhine-Westphalia, Germany Werde Teil unseres Teams und bernehme die Betreuung unser strategischen Grokunden.Du arbeitest in der Abteilung Recruiting Service und sorgst dafr dass unsere Kunden ganzheitlich betreut werden und...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
- Gesponsert
Client Relationship Manager
Creative Dock GroupDüsseldorf, DE Creative Dock is not just any corporate venture builder; we're a powerhouse of innovation and creativity, leveraging state-of-the-art technologies and an entrepreneurial mindset to transform the bu...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Customer Success Manager
BaswareDüsseldorf The Basware Customer Success team is a global organization ensuring high-quality delivery and customer experience.Our Customer Success team works closely with our customers creating joint success p...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
- Gesponsert
Customer Success Engineer
Cloudi-FiDüsseldorf, DE Cloudi-Fi is on a mission : To become the Security Gateway to all unidentified devices connecting with the Wi-Fi!.Today, over +100 prestigious global brands have leveraged their Wi-Fi infrastructure...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager (m / w / d)
Instaffo GmbHDüsseldorf, Nordrhein-Westfalen, DE Du bist interessiert an der Stelle als Customer Success Manager (m / w / d) bei One Tech Group GmbH ? Auf der Jobplattform Instaffo kannst du dich für diesen und weitere Jobs ohne großen Aufwand bewerb...Mehr anzeigenZuletzt aktualisiert: vor 25 Tagen
- Gesponsert
Senior Manager Client Success (m / w / d)
all eyes on screensDüsseldorf, DE SENIOR MANAGER CLIENT SUCCESS (m / w / d).All Eyes on Screens (AEOS) ist der europäische Data Provider und Lösungsspezialist für die Echtzeit-Messung und KI-basierte Planung und Optimierung von Bewegtb...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
- Gesponsert
Customer Success Manager
SaleslogicDüsseldorf, DE Customer Success Manager – Life Sciences | Remote DACH.A fast-growing global EdTech company is hiring a Customer Success manager.
This a global organization who offer great future opportunities for ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager (gn)
ControlexpertDüsseldorf, Deutschland Als etablierter Marktführer bearbeitet ControlExpert seit 2002 mit.Gemeinsam mit CE´s firmeneigener.Verwirklichung unserer Vision : .
Autofahrer auf der ganzen Welt werden ihren Schaden noch am selben...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Client Director
NexthinkDüsseldorf, North Rhine-Westphalia, Germany You will be responsible for renewals and upsells with a defined set of Nexthink largest existing accounts.You will oversee executive relationship management for assigned accounts and lead virtual t...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Client Manager (m / w / d)
DE006 Mercer Deutschland GmbhPeter Müller,Düsseldorf Wir, Mercer Deutschland, suchen Dich als Unterstützung für unser Team an ei‐nem unserer deutschen Standorte.Mercer setzt sich dafür ein, die Zukunft mutig und intelligent zu gestalten – durch die T...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
- Gesponsert
Enterprise Customer Success Manager
KevelDüsseldorf, DE Kevel is a remote-first company that values collaboration, innovation, and transparency.As an Enterprise Customer Success Manager, you’ll work closely with some of the world’s largest and most inno...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
Client Success Specialist - McKinsey Transformation
McKinsey & CompanyDusseldorf You will join our Dusseldorf, Cologne or Munich office as part of McKinsey Transformation team with specific focus on McKinsey’s Wave Solution.
Wave equips clients to successfully manage improvement...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
- Gesponsert
Client Service Manager (m / w / d)
HSBC Continental Europe S.A., GermanyDüsseldorf HSBC Deutschland ist Teil der HSBC-Gruppe, einer der führenden Geschäftsbanken der Welt.Bei HSBC ist es unser Ziel, eine Welt voller Möglichkeiten zu eröffnen.
Wenn Sie ein Teil unseres Teams werden...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Senior Client Manager - Consultancy
Hamilton BarnesDüsseldorf, DE Does working for one of the longest-running fiber consultancies in Germany as a Senior Client Manager where you will be managing relationships and consulting some of the largest fiber partners in G...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
- Gesponsert
Customer Success Manager (m / w / d)
Leica MicrosystemsLeverkusen, Nordrhein-Westfalen, Germany Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?.
At Leica Microsystems, one of Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Senior Client Manager
NTTDüsseldorf, Germany Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
- Gesponsert
Customer Success Manager
AnnapurnaDüsseldorf, DE Remote-first in Germany, with client travel.Annapurna are proud to be supporting a fast-growing AI company with their search for a Customer Success Manager.
Their AI driven solution is transforming ...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
- Gesponsert
Customer Success Manager - Cyber Security (m / w / d)
BAUMLINKDüsseldorf, DE Customer Success Manager - Cyber Security (inhouse).BAUMLINK, Deutschland (Hybrid).Take on the new challenge in a thriving German blue chip company.
You will be leading all client business for the T...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Diese Stelle ist in deinem Land nicht verfügbar.
Senior Customer Success Manager
CognigyDüsseldorf, NRW, DEVor 6 Tagen
Anstellungsart
- Homeoffice
- Quick Apply
StellenbeschreibungAt least 5 years of experience in the software industry as a Customer Success Manager , with a proven track record of driving measurable business outcomes for customers, such as increased retention rates and product adoption. A deep understanding of what constitutes strategic business value in the software industry , including familiarity with industry benchmarks and the ability to guide customers in setting and achieving ROI-driven objectives Exceptional communication skills, both written and oral, with the ability to articulate complex solutions clearly to customers. Must be adept at building rapport and fostering collaborative relationships. Empathetic to customer needs with the ability to employ a user-centric approach to ensure a seamless customer experience. An analytical and structured approach to problem-solving, with experience using CRM platforms, Customer Success tools and data analysis software to prioritize and track value-driving activities. Openness to travel up to 30% of the time within Europe, including preparedness for occasional international conferences or meetings. A robust understanding of business and IT processes, particularly SaaS models, with a keen eye for identifying opportunities for process optimization. Fluency in German and English is essential A personal alignment with our company’s values and culture, contributing positively to our work environment. Motivated individual with a genuine interest in AI technology who is passionate about seeing AI used to generate business outcomes. Attractive and performance-oriented salary Company Pension Scheme 25 days paid leave, plus 5 floating days, plus public holidays Unique opportunity to help build and shape the company, with little hierarchy Flexible working options Colleague recognition, reward and celebration events Global Employee Assistance Program ClassPass membership, giving you access to a variety of fitness and wellness experiences Ongoing learning and development opportunities, including Udemy One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice Subscription to the Calm app for you plus five friends / family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more
About Cognigy
Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.
Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team.
Why you’ll love working at Cognigy - Our promise to you
We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.
We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts - Team, Trust, Transparency, Technology.
Your new role - Senior Customer Success Manager
Location : Germany - Remote / Hybrid (must be based in Germany)
Seize the opportunity to become a catalyst for outcomes, driving unparalleled value in the cutting-edge landscape of enterprise AI software! Your expertise will guide the strategic implementation of Cognigy's technology, directly linking every customer interaction to measurable business success. As the architect of business value, you’ll manage customer health, devise value-centric sales strategies, and synchronize seamlessly with cross-functional teams to ensure clients not only realize but also maximize the potent benefits of their investment. The success of your customers is your passion and motivation!
- Leverage your extensive experience with enterprise software solutions to guide customers in strategically utilizing Cognigy's technology, thereby enhancing the value of their investment through innovative AI use cases.
- Expertly identify customer needs through structured discovery processes and ensure the timely coordination and implementation of solutions.
- Provide authoritative assessments and advice on our solutions, engaging in detailed technical discussions to elucidate the impact and value of technical features.
- A master in the art of high-level dialogue as you engage directly with enterprise executives, articulating the strategic business value of our solutions and influencing top-tier decision-makers to drive transformational change within their organizations.
- Define and track customer success metrics, using data to inform strategies and report on the value delivered to the customer and the business.
- Design and implement effective customer retention strategies, including regular executive business reviews and customized engagement plans to minimize churn.
- Craft compelling sales proposals for products and services, strategically aligning them with customer goals and negotiating terms that benefit both the customer and our company.
- Encourage and facilitate the development of customer advocates through case studies, testimonials, and referrals, contributing to the company's market reputation and growth.
- Work in close synergy with sales and technical teams to drive customer loyalty and satisfaction, ensuring a cohesive approach to long-term customer success.
Requirements
About you
Growth Potential
At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience.
Benefits
Life at Cognigy - What we offer you
We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include -
Equal Opportunity Employer Statement
Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.