Client success manager Jobs in Perl

Pictet is an investment-led service company, offering wealth management, asset management and related services.

We are an independent investment partnership known for our long-term mindset, responsible approach to business and entrepreneurial spirit. These principles have defined us since 1805. For our clients, colleagues, and wider society, we always aim to do the right thing and honour our commitment to enduring quality.

With more than CHF 686 billion in assets under management or custody as of December 31st 2023, Pictet is today one of the leading Europe-based independent wealth and asset managers.

The Group is headquartered in Geneva, where its activities began, and employs more than 5000 employees. With 30 offices, it is also present in Amsterdam, Basel, Barcelona, ​​Brussels, Dubai, Frankfurt, Hong Kong, Lausanne, London, Luxembourg, Madrid, Milan, Monaco, Montreal, Munich, Nassau, Osaka, Paris, Rome, Shanghai, Singapore, Stuttgart, Taipei, Tel-Aviv, Tokyo, Turin, Verona, Shanghai, New York and Zurich.

Your team

The Pictet Group is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700 people.

FundPartner Solutions provides a full suite of fund administration and private label funds services. The global team of industry experts specialises in fund domiciliation, registration and governance, as well as risk compliance and investment management services.

Technology & Operations design and integrate software applications ranging from portfolio management systems, trading platforms to banking and corporate solutions. The division is responsible for some of the Group’s key innovations while sustaining business operations and developing custodian and funds administration services.

Working on the Valuer team , you will carry out checks on all types of investments in funds handled by FundPartner Solutions (FPS). You will help to establish and verify the application of valuation procedures, in particular for funds of hedge funds, as well as processing valuation exceptions for all asset classes, including exotic derivatives and structured products.

Your role

• Daily and Periodical Controls : Conducting regular controls on mainstream financial assets.
• Interdepartmental Collaboration : Working with other departments involved in the asset valuation process to resolve valuation issues in NAV calculation.
• NAV Validation : Being able to validate NAVs from financial information providers and fund administrators, checking for variations, stale prices, or pricing suspects, and updating prices.
• Level 2 Assets Control : Applying valuation controls to level 2 assets, such as derivatives, structured products, and hedge funds.
• Level 3 Assets Monitoring : Ensuring ongoing monitoring and analysis of level 3 assets.
• Securities Monitoring : Identifying, analyzing, and monitoring securities with stale prices or valuation issues.
• Escalation Procedures : Implementing escalation procedures and developing valuation suggestions for fund decision-making entities (fund government bodies).
• Audit and Client Requests : Responding to audit requests and client inquiries, providing detailed financial information or valuation methodologies.
• Valuation Activities Reporting : Measuring and reporting on valuation activities, ensuring excellent client service.
• Risk Reporting Management : Managing risk reporting and conducting risk analysis through audited financial statements.
• Procedure and Policy Development : Developing and maintaining evaluation procedures and policies.

Your profile

Educational background and employment experience :

Specific knowledge :

Language knowledge :

Personal qualities :

The successful applicant will enjoy working as part of a team. Furthermore, your determination, dedication and flair for communication will make you a much-appreciated and valued contact person for your colleagues. In addition, you will be able to adopt a precise and rigorous approach when seeking information, to take initiative to help resolve problems and to manage stress. You will also have an enquiring mind, be quick on the uptake and be capable of making constructive criticism.

Note

We will not accept any CVs from agencies.

In accordance with the provisions of the Luxembourg law of 23 July 2016 amending the law of 29 March 2013, candidates may be required to provide an extract from their criminal record. This document, issued by the authorities, must not be older than three months. Such a document will be requested with the aim of carrying out a character check on candidates, bearing in mind the area of activity of our establishment and, more particularly, the tasks described in the job description.

Flexible and modern ways of working

As a responsible and supportive employer, we promote the well-being of our employees through a set of flexible working arrangements, ranging from a work-from-home policy for eligible functions to opportunities for annualised part-time leave and extended parental leave.

Diversity & Inclusion

Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.