Complaint manager Jobs in Drochtersen
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Complaint manager • drochtersen
Forwarding Agent - Speditionskaufmann / frau
Logic Solutions GmbHStade, DE
Shop Manager
Rå Hamburg GmbHStade, DE
Manufacturing Engineer
AMMGroupStade, Germany
Sales Manager
Nordantech Solutions GmbHStade, DE
SOCIAL MEDIA MANAGER
brand : marke GmbHStade, DE
Territory Manager
Bose ProfessionalNiedersachsen - Westfalen, Remote, DE
Office Manager
Un-ObtaniumStade, DE
Restaurant Manager
Gagawa GmbHStade, DE
Sales-Manager
Ambient-TV Sales & Services GmbHStade, DE
Information Risk Manager
JCW Search GmbHStade, DE
Customer Success Manager
Sonia SolutionsStade, DE
Senior Sales Manager
NuuEnergyStade, DE
Trade Compliance Manager
Alchemy Global Talent SolutionsStade, DE
Influencer Marketing Manager / UGC Manager (m / w / d)
SHEKO GmbHStade, DE
Sales Manager – Hamburg
E-FARMStade, DE- Gesponsert
Project Manager as Business Development Manager (m / w / d)
NORDSEE GmbHStade (Hansestadt), DE
Assistant Store Manager
True Society AGStade, DE
HSE Manager Ostfriesland
BaettrStade, Niedersachsen- Gesponsert
Investment Manager (m / w / d)
GARBE Industrial Real Estate GmbHStade, DEForwarding Agent - Speditionskaufmann / frau
Logic Solutions GmbHStade, DEIntro This is Logic For decades, freight forwarders have built their teams based primarily on hard skills : training in foreign trade, customs procedures and prior knowledge of transport systems. In Germany, it takes up to 3 years to train a new team member through Ausbildung. In the meantime, many soft skills are ignored : specific knowledge is accumulated but the basics of providing top-notch customer service are neglected. At Exikhan / Logic Labs, we are developing a platform that will connect a highly functional TMS with the global market of remote, customer service-oriented workers. We believe that anyone, from any background but with the right soft skills, can work as a forwarding agent and benefit from an international and flexible work environment. Our mission is to reduce training time to a few weeks without sacrificing effectiveness and operational control. Tasks Planning and handling of sea freight shipments Documentation and accounting Customs processing Document checking, consolidation and forwarding Monitoring of KPIs, e.g. transit time specifications Telephone customer service and complaint handling Maintaining inventory lists; tracking transactions Invoice verification and invoicing of orders Correspondence with customers, service partners and our foreign organization Requirements We are looking for people that are outside the logistics realm. Instead of focusing on typical logistics hard skills, we are searching for those that have developed at least five of the following soft skills list : English Excellent communications skills Strong customer service skills Problem-solving skills Good sense of geography Solid math skills Ability to adapt and flex quickly Strong organizational skills Benefits A highly motivated, modern and international working environment Flat hierarchies, short information and decision-making paths Development opportunities and the chance to shape things yourself A pleasant and informal working atmosphere Flexible working hours and flexitime An attractive remuneration package including a Christmas bonus Good transport connections and HVV ProfiTicket