Complaint manager Jobs in Horstmar

In the course of your varied role, you will manage the whole of a section in our outlet store. As part of this function, you will be responsible for your department’s sales and revenue, control the flow of goods and organise staffing. In addition, you will ensure that the layout of the department is attractive and that merchandise is presented in such a way as to promote sales. As a result of your personal and expert advice and support of our discerning customers, your confident demeanour and your good manners, shopping in your department will become an experience. The final elements of your job profile include the leadership, motivation and coordination of your staff team. Required experience and skills :

• Successfully completed commercial training in retail or comparable education / training
• Several years of professional experience in fashion retail, as an assistant department manager or as a deputy for example
• Great passion and enthusiasm for fashion and lifestyle
• Excellent customer focus and a positive attitude
• Excellent communication skills and highly developed people skills

Our employees are essential to the success of our brands and our organization. We take a 360 degree approach to strengthen the social well-being and physical health of our employees. See our benefits below : Events Events We use events to celebrate successes together with employees from all departments. Employee discounts Employee discounts In our stores and outlets, all employees receive discounts on the high-quality products of our brands. Good connection to public transport Good connection to public transport Due to the central location there is a very good connection to public transport. Comprehensive onboarding Comprehensive onboarding Through various onboarding measures, such as our HFG College, an induction plan and mentoring program, we ensure the optimal integration of our new employees. Thirteenth salary Thirteenth salary In addition to the monthly salary, you will receive a thirteenth salary. Sales bonus Sales bonus If the employees and the team in our stores and outlets achieve the sales targets, they receive an individual sales bonus as an additional benefit. JobRad JobRad Opportunity to obtain a bicycle through JobRad at cost-effective and tax-advantaged conditions.

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