Complaint manager Jobs in Niederwerrn

Additional Information : This hotel is owned and operated by an independent franchisee, SV Hotel AG. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Actively support the revenue management team in optimizing room rates and availability

Creating and analyzing various reports using business intelligence tools and property management systems (PMS)

Collecting and analyzing market data, including economic trends, price comparisons and competitor analysis

Working on customized pricing strategies and system configuration, including assigning new contracts, rates and offers, as well as troubleshooting and system reconciliation

Support in the use and maintenance of Marriott reservation systems and revenue management tools, especially in the context of hotel openings

Completed studies in the hotel industry, tourism, business or comparable practical experience in revenue management or reservations

Basic knowledge of revenue management and a strong understanding of figures and analyses

Confident handling of common booking and revenue management tools, preferably from the Marriott system environment

Very good written and spoken English; knowledge of German is an advantage

Responsible, structured and detail-orientated way of working with a strong ability to draw conclusions. You are open-minded, dynamic and motivated by a constantly changing work environment

A permanent position

30 days holiday

An attractive salary

Free and healthy employee catering

We pay a 13th monthly salary

Capital-forming benefits from 1 year of service

Employee rates in SV-managed hotels in Switzerland and Germany and in all Marriott brand hotels worldwide

This company is an equal opportunity employer.

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