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Content specialist • harburg

Zuletzt aktualisiert: vor 3 Tagen
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Content Integrity Specialist

Content Integrity Specialist

TrustpilotHamburg, Hamburg, Germany
Content Integrity (CI) seeks to deliver highquality customer service while maintaining and protecting the integrity of Trustpilots guidelines and brand focusing on our goal of becoming a universal ...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
German Language Content Compliance Specialist / Relocation to Lisbon

German Language Content Compliance Specialist / Relocation to Lisbon

Cross Border TalentsHamburg, Germany
Vollzeit
Quick Apply
German Language Content Compliance Specialist / Relocation to Lisbon.Position Type : Full-time (Monday to Friday).Join our dynamic team in Lisbon as a German Language Content Compliance Specialist.W...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German (Germany) Digital Content Evaluation Specialist - Music

German (Germany) Digital Content Evaluation Specialist - Music

WelocalizeHamburg, Germany
Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloDat...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
Digital Product Content Specialist (m / f / d)

Digital Product Content Specialist (m / f / d)

MontblancHamburg, HH, DE
Unbefristet
What we create goes beyond conventional luxury.We make products for people who follow their passions, accomplish things and wish to leave a lasting legacy. And we achieve this because we employ peop...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Content - Ersteller : in

Content - Ersteller : in

Hamburg LifteHamburg, Germany
Quick Apply
Nette Kollegin, netter Kollege gesucht!.Wir suchen eine Mitarbeiter : in die Lust hat, in ein kleines, tolles Team einzusteigen. Als ein kleines aber feines Unternehmen mit Sitz in Hamburg sind unsere...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Werkstudent Content Creation mwd

Werkstudent Content Creation mwd

Nerdcapital / NC Finance Verm gensberatungsgesellschaft mbHHamburg-Mitte, Hamburg, Germany
Du liebst es Inhalte zu erstellen die Menschen begeistern und möchtest deine kreativen Ideen umsetzen Dann werde Teil unseres Teams!. Unternehmen das Finanzberatung mit frischen Ansätzen v...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Content Creator Praktikum

Content Creator Praktikum

The Better CatHamburg, Germany
2.150,00 € monatlich
Quick Apply
Du kennst aktuelle Trends auf Social Media und verstehst warum sie gut funktionieren? Du weißt, wie man Menschen nicht nur unterhält, sondern einen Mehrwert für sie kreiert? Du hast Ideen die du um...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Content-Produktion und Marketing

Content-Produktion und Marketing

REVENTAL GmbHHamburg, Germany
Quick Apply
Jetzt wollen wir nicht nur unsere Technik, sondern auch unsere Persönlichkeit zeigen! Dafür suchen wir DICH – einen kreativen Kopfe, der Bock hat, uns durch Social Media richtig nach vorne zu bring...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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German Speaker Content Moderator Lisbon

German Speaker Content Moderator Lisbon

CbtalentsHamburg, Hamburg, Germany
Job Opportunity : GermanSpeaking Content Moderator Lisbon Portugal.Germanspeaking Content Moderators.If you have strong attention to detail and a passion for maintaining high content standards this ...Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
Content Marketing Specialist •

Content Marketing Specialist •

dentsuHamburg, HH, DE
Merkle ist Dentsu's data-driven Full-Service-Agentur mit Fokus auf Customer Experience Transformation & CXM.Dabei arbeiten wir als Marktführer in der DACH-Region branchen- und länderübergreifend mi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Content Creator / UGC

Content Creator / UGC

YammyHamburg, Germany
Quick Apply
Wer hat Lust, hinter- und vor der Kamera nebenbei kleine.Reels / Filme / Berichte über Restaurants-Besuche in Hamburg zu erstellen?. Diese sollen auf unseren Social-Media-Kanälen abgespielt werden.Regel...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Content Manager

Content Manager

Hamburgische Staatsoper GmbHHamburg
Die Hamburgische Staatsoper GmbH sucht für das Ballettzentrum ab dem 19.August 2024 in Vollzeit die Position.Das Hamburg Ballett zählt zu den führenden Ballettcompagnien in Europa und ist weltweit ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
DACH Content Manager

DACH Content Manager

JobMatchingPartnerHamburg, Hamburg, .DE
Homeoffice
Owned and operated by JobMatchingPartner Limited since 2019.Centris Business Gateway II, Level 2G,.Triq is-Salib Ta' L-Imriehel, Zone 3. Recruitment Licence EA00340-2024 issued by the D.We are thril...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Content Creator (all genders)

Content Creator (all genders)

Peter Schmidt GroupHamburg, Hamburg, Deutschland
Quick Apply
Content Creator (all genders) bei Peter Schmidt Group GmbH | softgarden.Die Peter Schmidt Group ist Deutschlands größte Marken- und Designagentur. Wir sind davon überzeugt, dass in einer immer kompl...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Content Marketing Manager : in

Content Marketing Manager : in

XOUNTS Hamburg GmbHHamburg, Germany
Quick Apply
Lust auf Sound und Technik? Dann bist du bei XOUNTS genau richtig!.Wir sind ein wachsendes Unternehmen im Consumer Electronics Bereich und bringen frischen Wind in die Welt des Sounds.Stell dir vor...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Werkstudent Content Marketing

Werkstudent Content Marketing

StatistaHamburg
Standort Hamburg Arbeitsmodell Teilzeit Tätigkeitsfeld Marketing & Creative.Werkstudent Content Marketing (w / m / d).Standort Hamburg Arbeitsmodell Teilzeit Tätigkeitsfeld Marketing & Creative.Bei Sta...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Video Content Specialist (m / w / d)

Video Content Specialist (m / w / d)

ZaraHamburg, Germany
Quick Apply
AT INDITEX WE LOVE YOU FOR WHO YOU ARE!.Wir suchen DICH als VIDEO CONTENT SPECIALIST (M / W / D) für unser Inditex Office in Hamburg!. DO SOMETHING AMAZING EVERY DAY.Kreation von innovativen und neuen C...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Content Manager Redakteur B2B mwd

Content Manager Redakteur B2B mwd

Ströer SE & Co. KGaA (Ströer Gruppe)Hamburg, Hamburg, Germany
Wirtschaft Digitalisierung Techniklsungen hier fhlst du dich heimisch.Du liebst es deine B2BZielgruppe mit fr sie relevanten Inhalten auf dem Laufenden zu halten. Du hast Spa daran die besten und p...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Content Integrity Specialist

Content Integrity Specialist

TrustpilotHamburg, Hamburg, Germany
Vor 14 Tagen
Stellenbeschreibung

Content Integrity (CI) seeks to deliver highquality customer service while maintaining and protecting the integrity of Trustpilots guidelines and brand focusing on our goal of becoming a universal symbol of trust.

Our Commercial Solutions team sits within our Content Integrity function and is responsible for supporting our internal stakeholders with escalated issues affecting our customers. Our priority is to ensure our customers (consumers and businesses) understand our values and were removing content that violates our guidelines promptly while educating our stakeholders. Where content that violates our guidelines is identified our goal is to act quickly providing a clear outcome for our customers. You will play a significant part in ensuring Trustpilot remains the goto review site by ensuring that content can be trusted.

What youll be doing :

  • You will act as an internal point of contact and business partner on matters related to Content Integrity. This includes but is not limited to internal escalations handling disputes made by paying customers to our decisions and delivering training and education on Trust & Safety initiatives.
  • Importantly you will act as the single point of contact for our Commercial teams in our local offices. This is a customerfacing role that requires confidence in being a trust ambassador on calls with prospects or existing customers.
  • You will be responsible for ensuring our guidelines and protecting our brand by identifying misuse educating businesses or users and taking corrective action when required.
  • You may on occasion be consulted as a subject matter expert by others throughout Trustpilot to help or to assist.
  • You will work closely with several internal teams including Trust & Safety Policy & Disputes Fraud & Investigations and Commercial teams along with colleagues from other functions within CI to help keep the trust in Trustpilot.
  • Additionally you will also handle disputes from beginning to end which also includes indepth investigations and communicating the final decision clearly and transparently.
  • You will also work with the Communications team with consumer outreach and other commsrelated requests as well as acting as an internal escalation point for our global leadership team relating to ad hoc cases that require immediate action.
  • You will work on our disputes workstream acting as an escalation point when our decisions are challenged. This will involve a thorough investigation of the original decision and clear communication to the affected party with accurate outcomes. This may also involve closing the feedback loop for partner agents or tech teams if improvements or opportunities are identified.
  • You will be an escalation point for our frontline agents assisting in handling tickets that are unable to be resolved.
  • Other tasks related to content moderation are defined by management as required.

Who you are :

  • Proficiency in German (written and spoken) and advanced English skills are required as you will be working in an Englishfirst environment and collaborating closely with international stakeholders
  • Established experience in content moderation.
  • Experience with supporting commercially minded teams would be beneficial.
  • A collaborator with great stakeholder management as you will be engaging across departments.
  • Able to work without supervision and handle several tasks at the same time.
  • You find satisfaction in working through problems and identifying solutions making customers happy.
  • An engaging approach to handling tasks and issues.
  • Conflict management skills & an ability to communicate in a friendly manner in all situations and at all levels.
  • Processoriented & a keen eye for detail.
  • Ability to structure & prioritise your time.
  • A motivated person who works efficiently and takes pride in their work.
  • You will have a bias for action and delivering the right outcomes for our customers.
  • Experience in compliance or a similar regulated environment would be beneficial.
  • Whats in it for you :

  • Competitive compensation package bonus
  • 28 vacation days per year
  • 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
  • Rich learning and development opportunities are supported through the Trustpilot Academy LinkedIn Learning and Blinkist
  • Benefitinkind of 44 a month which can be used for a range of purposes such as private healthcare accommodation a gym membership an interestfree loan travel expenses or any other expense
  • Health benefit of 50 a month which you can use to spend on anything that supports positive health
  • Full access to Headspace a popular mindfulness appbased service designed to promote positive mental health and access to a 24 / 7 Employee Assistance Plan
  • Prime location with stunning views of the Alster in a brandnew office space
  • Still not sure

    We want to be a part of creating a more diverse equitable and inclusive world of work for all. Were excited to hear about your experiences along with how you will contribute to our working culture. Even if you dont feel you meet all the requirements wed still really like to hear from you!

    Required Experience :

    Unclear Seniority

    Key Skills

    IDS,System Design,Haskell,PCB,Root cause Analysis,Technical Writing,System Security,Federal Aviation Regulations,Warehouse Distribution Experience,Encryption,Product Development,Contracts

    Employment Type : Full Time

    Experience : years

    Vacancy : 1