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Creative director • romerberg

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Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Homeoffice
Vollzeit
Quick Apply
Technical Service Director (m / f / d).As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's energy storage systems (ESS) across the DAC...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Speaking Google Ads Sales Account Manager in Barcelona

German Speaking Google Ads Sales Account Manager in Barcelona

Cross Border TalentsRhineland-Palatinate, Germany
Vollzeit
Quick Apply
Join our dynamic team at Teleperformance in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!.If you are tech-savvy, cre...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Lean / Continuous Improvement Manager Speyer (m / f / d)

Lean / Continuous Improvement Manager Speyer (m / f / d)

TE ConnectivitySPEYER, RP, DE
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. TE Operating Advantage TEOA (TE Operating ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Grafik- und Mediendesigner (m / w / d)

Grafik- und Mediendesigner (m / w / d)

ISG Personalmanagement GmbHGermersheim, Rheinland-Pfalz, DE
Grafik- und Mediendesigner (m / w / d) Standort Germersheim Neudeck GmbH & Co.KG – Tradition und Innovation seit 1946.Heute zählen wir zu den führenden Holzimporteuren und Großhändlern in Deutschland.M...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
Mediengestalter : in

Mediengestalter : in

Aparted Communication GmbHSchwetzingen, Baden-Württemberg, Germany
Quick Apply
An unserem Hauptstandort in Schwetzingen suchen wir.Verstärkung in unserer Grafikabteilung.Konzeption, Gestaltung und Umsetzung von Print- und Digitalmedien. Entwicklung von Designkonzepten für Onl...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Art Director - Board Presentations (m / w / d)

Art Director - Board Presentations (m / w / d)

Lidl Stiftung & Co KGHockenheim, DE
Eine gute Idee war der Ursprung, ein erfolgreiches Konzept ist das Ergebnis.Qualität zum guten Preis möglichst vielen Menschen anbieten zu können treibt uns an - mittlerweile weltweit, denn wir sin...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
International Sales Auditor (m / w / d)

International Sales Auditor (m / w / d)

PM-International AGSpeyer, Rheinland-Pfalz, Germany
PM-International AG is a European family business with 32 years of market success in the distribution of high-quality products for health, fitness, and beauty. With our self-developed nutritional su...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Job in Germany : Application Developer (m / f / d)

Job in Germany : Application Developer (m / f / d)

Deutsche Rentenversicherung Rheinland-PfalzSpeyer
Start of work : at the earliest possible date.Full-time, permanent, at the earliest possible date.Why think about retirement when you can work there?. Benefit from a meaningful and secure job that re...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
Senior Sales Controller Europe Senior Sales Controller Europe Dongen, NL, 5105 NA +23 more… Aug 7, 2024

Senior Sales Controller Europe Senior Sales Controller Europe Dongen, NL, 5105 NA +23 more… Aug 7, 2024

Ardagh​​ GroupGermersheim, DE
Main purpose of this role is to drive, improve and develop all sales controlling related processes, systems, and projects within Ardagh Glass Packaging – Europe. This does include reporting and anal...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
(Senior) Manager, Medical Science Liaison, Therapy Development, Transcatheter Mitral and Tricuspid Therapies (Germany)

(Senior) Manager, Medical Science Liaison, Therapy Development, Transcatheter Mitral and Tricuspid Therapies (Germany)

Edwards LifesciencesGermany, Rheinland Pfalz, Remote
Homeoffice
Vollzeit
Innovation starts from the heart.At Edwards, we put patients first.We invest a significant proportion of our revenue towards research and development to drive and develop groundbreaking medical inn...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Lead Content Marketing (m / w / d)

Lead Content Marketing (m / w / d)

Lebenskraftpur GmbHWaghäusel, Baden-Württemberg, Deutschland
Strategische Planung : Entwicklung und Umsetzung einer ganzheitlichen Content-Marketing-Strategie, die die Unternehmensziele unterstützt und die Markenbekanntheit erhöht. Du führst unser Content Mark...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Vor 30+ Tagen
Anstellungsart
  • Vollzeit
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Technical Service Director (m / f / d)

Location : DACH Region

Employment Type : Full-Time

About the Role

As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's  energy storage systems (ESS) across the DACH region. Your mission is to ensure best-in-class service quality, customer satisfaction, and operational excellence while driving strategic service initiatives. You will manage technical support teams, develop service frameworks, and strengthen relationships with installers, EPCs, and distributors to deliver exceptional after-sales service and technical training.

This role requires strong technical expertise, leadership, and strategic vision to enhance service efficiency, scalability, and customer experience.

Key Responsibilities :

Service Operations & Strategy

  • Develop and implement a comprehensive service strategy , ensuring seamless technical support and after-sales service for inverter & ESS solutions.
  • Lead, manage, and expand the service team, including field engineers and technical support staff.
  • Establish and continuously improve service processes, response time, and efficiency KPIs in coordination with global HQ.
  • Oversee on-site service, remote support, and warranty processes to ensure high service levels.
  • Build scalable service models to support business growth and market expansion.

Customer Success & Technical Support

  • Act as the primary escalation point for complex service issues, ensuring swift resolution and customer satisfaction.
  • Strengthen customer relationships with EPCs, wholesalers, and installers , ensuring their technical needs are met.
  • Implement data-driven service performance monitoring , identifying trends and areas for improvement.
  • Ensure compliance with industry regulations and technical standards.

    • Training & Knowledge Management

  • Oversee the development of technical training programs for installers, distributors, and internal teams.
  • Deliver advanced training sessions (both online and face-to-face) on installation, maintenance, and troubleshooting.
  • Ensure up-to-date technical documentation , including manuals, troubleshooting guides, and service reports.

    • Leadership & Stakeholder Management

  • Serve as the voice of the customer , providing feedback to product development and R&D teams.
  • Collaborate with sales, R&D, and operations to drive service innovation and improve product reliability.
  • Provide strategic insights to optimize service profitability and reduce operational costs .

    • What We Are Looking For

  • Bachelors or Masters degree in Electrical Engineering, Renewable Energy, or a related field.
  • 10+ years of experience in service management, after-sales support, or operations within the solar & ESS industry.
  • Proven leadership experience , managing service teams and technical support functions.
  • Deep technical expertise in solar, energy storage systems, and inverter technologies .
  • Strong project management skills , with the ability to oversee service strategy and execution.
  • Customer-focused mindset , with a passion for delivering high-quality service and technical excellence.
  • Fluent in English and German (additional European languages are a plus).