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Crm consultant • bitburg

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Customer Care B2B (H / F / N)

Customer Care B2B (H / F / N)

INFLOWMenningen, DE
CUSTOMER CARE B2B (H / F / N – CDI – Full time).Looking for a new challenge? Join a dynamic team and contribute to the success of ambitious projects!. We are looking for a Customer Care B2B specialist d...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
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Vertriebsmitarbeiter - DE & FR (m / w)

Vertriebsmitarbeiter - DE & FR (m / w)

NO-NAIL BOXESMenningen, DE
Sitz in Wiltz (Luxemburg) ist seit über 60 Jahren Spezialist für maßgeschneiderte, klappbare Sperrholzkisten für industrielle Anwendungen. Mit über 100 Mitarbeitern stehen wir für Qualität, Innovati...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
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Internship - CRM Support Officer (12 months)

Internship - CRM Support Officer (12 months)

Bank Pictet & Cie (Europe) AG, succursale de LuxembourgErnzen, DE
Pictet is an investment-led service company, offering wealth management, asset management and related services.We are an independent investment partnership known for our long-term mindset, responsi...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
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Workplace Consultant (f / m / x)

Workplace Consultant (f / m / x)

Drees & SommerMenningen, DE
Creating a future worth living for future generations gets us out of bed every morning.Depending on the project, we are consultants, implementers, or both for sustainable, innovative and economical...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
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Back-Office officer & Accounting assistant (W / M / N)

Back-Office officer & Accounting assistant (W / M / N)

EuroCautionMenningen, DE
EuroCaution, the leading insurance broker for Bond & Surety on the Belgian & Luxembourg market with more than 1500 active customers and 2500 construction projects guaranteed, is looking for a new B...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
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Legal Secretary

Legal Secretary

Le Grand & AssociatesMenningen, DE
A leading global law firm, recognized for its expertise in complex sectors and high-profile cases.The firm is committed to diversity, integrity, and excellence, fostering a collaborative and inclus...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Werkstudent •in – Hospital Benchmarking & Datenerfassung (Vollzeit während Semesterferien)

Werkstudent •in – Hospital Benchmarking & Datenerfassung (Vollzeit während Semesterferien)

PhilipsHome Office Rhineland Palatinate, Rhineland Palatinate, Germany
Homeoffice
Vollzeit
Werkstudent •in – Hospital Benchmarking & Datenerfassung (Vollzeit während Semesterferien).In dieser Position hast du die Möglichkeit,. Benchmarking-Projekt mitzuwirken, wertvolle Einblicke in den Ge...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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BCP specialist

BCP specialist

TMC LuxembourgBollendorf, DE
We are looking for an experienced consultant to develop and strengthen our client’s IT Business Continuity and Disaster Recovery strategies. This role involves assessing risks, planning response mea...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Salesforce Technical Consultant / Senior Consultant

Salesforce Technical Consultant / Senior Consultant

Deloitte LuxembourgErnzen, DE
With more than 150 partners and 2,700 employees, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For 70 years, our talented teams have been...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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NSI - Sales Account Manager - FR / EN

NSI - Sales Account Manager - FR / EN

NSI Luxembourg PSFBollendorf, DE
To reinforce our teams, we are looking for a .Develop business with existing and potential new clients : Consultancy & Recruitment needs, lead for the IT & Software project team.The position will be...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Junior Regulatory Consultant (m / f)

Junior Regulatory Consultant (m / f)

Arendt Regulatory & ConsultingMenningen, DE
Arendt Regulatory & Consulting S.Luxembourg-based advisory company active in the areas of risk and compliance, business, fraud investigation and regulatory advisory, fund distribution and governanc...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Software Renewal Executive (M / F / X)

Software Renewal Executive (M / F / X)

GH intérim WiltzMenningen, DE
GH intérim Sàrl is a company created and managed by two partners with many years' experience in the human resources field. The GH intérim teams are made up of passionate people who are available...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
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Meetings and Events Consultant - Expert Événementiel

Meetings and Events Consultant - Expert Événementiel

HelmsBriscoeMenningen, DE
HelmsBriscoe – the Global Leader in Meeting Procurement - is looking for commercial and ambitious meeting professionals to provide meeting site selection services. For more than 33 years, HelmsBrisc...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Care B2B (H / F / N)

Customer Care B2B (H / F / N)

INFLOWMenningen, DE
Vor 11 Tagen
Stellenbeschreibung

CUSTOMER CARE B2B (H / F / N – CDI – Full time)

Looking for a new challenge? Join a dynamic team and contribute to the success of ambitious projects!

Description :

We are looking for a Customer Care B2B specialist dedicated at our Munsbach location whose mission is to ensuring customer satisfaction. As the first point of contact for our professional clients, you will handle inquiries regarding orders, deliveries, and associated services. You will ensure a smooth and efficient experience while maintaining a rigorous follow-up on requests.

Responsabilities :

  • Respond to B2B client inquiries regarding order and delivery tracking.
  • Provide accurate information on lead times, availability, and service conditions.
  • Handle potential complaints related to orders and propose appropriate solutions.
  • Coordinate with internal teams (logistics, sales, after-sales service) to ensure a quick and efficient response to clients.
  • Update customer information in the CRM system and proactively follow up on cases.
  • Suggest improvements to optimize the customer journey and reduce friction points.

Required knowledges :

  • Experience in customer service, ideally in a B2B environment.
  • Excellent written and verbal communication skills, with a strong customer service mindset in English AND German.
  • Ability to handle multiple requests simultaneously with accuracy and responsiveness.
  • Proficiency in CRM tools and order management software.
  • Team spirit, autonomy, and effective priority management.
  • A good understanding of the transportation sector is a plus.
  • Ready for the challenge?

    If you're ready to invest in a key position for our organization and contribute your expertise to a growing team, send us your CV and cover letter to Moovjob.com.

    We look forward to discovering your talent and welcoming you!