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Customer agent • fredersdorf vogelsdorf

Zuletzt aktualisiert: vor 4 Tagen
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Transfer Agent Officer (H / F)

Transfer Agent Officer (H / F)

BNP PARIBASBiesdorf, DE
BNP Paribas group, is one of Europe’s leading providers of custody services for securities.The Luxembourg branch plays a major part in its operations, offering clients high value-added services ext...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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MaCo Change & Integration Management Agent (m / f / n)

MaCo Change & Integration Management Agent (m / f / n)

EnovosBiesdorf, DE
MaCo Change & Integration Management Agent (m / f / n).Sie unterstützen die Entwicklung unserer Systeme und Prozesse im Rahmen der Implementierung von Anpassung der Marktkommunikation (MaCo) und überne...Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
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Customer Service Agent (m / w / d)

Customer Service Agent (m / w / d)

DIS AGNeuenhagen, Germany
Wir suchen ab sofort mehrere Customer Service Mitarbeiter (m / w / d) in Vollzeit.Neben einer abwechslungsreichen Aufgabe erwartet Sie ein Arbeitsvertrag mit übertariflicher Bezahlung, sowie eine beruf...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
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Agent Customer Service (m / w / d)

Agent Customer Service (m / w / d)

LOSCH LuxembourgBiesdorf, DE
Um unser Team der Zentralen Terminierung am Standort Kockelscheuer zu verstärken, suchen wir ab sofort eine / einen : .Agent Customer Service [m / w / d]. Du bist für die Terminvergabe und die Vorbereitung ...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
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Transfer Agent - AIF - Hands-on TA duties

Transfer Agent - AIF - Hands-on TA duties

Austin BrightBiesdorf, DE
Our client is a well-established Professional of the Financial Sector (PSF) located in the heart of Cloche d'Or, with.As part of their continued expansion, they are now looking for a.Transfer Agent...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Front Office Agent (d / w / m)

Front Office Agent (d / w / m)

Hotel Berlin Köpenick by Leonardo HotelsHotel Berlin Köpenick by Leonardo Hotels, Deutschland
20,00 € stündlich
Urlaubstage & eine 38-Stunden-Woche.Urlaubs- & Weihnachtsgeld - weitere Sonderprämien möglich.EUR Zuschuss zum Ticket im ÖPNV. Rabatte auf Übernachtungen und in den Restaurants der Fattal Hotel Grou...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
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Technical Documentation Agent (m / f / x)

Technical Documentation Agent (m / f / x)

LuxairBiesdorf, DE
Planning & Technical Documentation.Technical Documentation Agent (m / f / x).Be in charge of the internal and external technical documentation in Technics by. Be the key contact for internal and externa...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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NSI - Experienced Service Desk Agent - FR / EN

NSI - Experienced Service Desk Agent - FR / EN

NSI Luxembourg PSFBiesdorf, DE
To reinforce our teams, we are looking for an .Mainly in the financial field, you will have.Involvement in customer projects. More specifically, the following tasks will need to be performed : .Call h...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Business Developer (M / W / N)

Business Developer (M / W / N)

EuroCautionBiesdorf, DE
EuroCaution, the leading insurance broker for Bond & Surety on the Belgian & Luxembourg market with more than 1500 active customers and 2500 construction projects guaranteed, is looking for a new B...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
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Manager – Corporate Secretary (M / F)

Manager – Corporate Secretary (M / F)

ATOZBiesdorf, DE
Operating under CSSF regulatory licenses as registrar agent, administrative agent of the financial sector, and client communication agent, we deliver bespoke, client-centric services powered by inn...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
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Internship - Transfer Agent Register (12 months)

Internship - Transfer Agent Register (12 months)

Bank Pictet & Cie (Europe) AG, succursale de LuxembourgBiesdorf, DE
Pictet is an investment-led service company, offering wealth management, asset management and related services.We are an independent investment partnership known for our long-term mindset, responsi...Mehr anzeigenZuletzt aktualisiert: vor 25 Tagen
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Intern - Finance Data Management & Business Control Officer H / F

Intern - Finance Data Management & Business Control Officer H / F

Amundi Investment SolutionsBiesdorf, DE
Intern - Finance Data Management & Business Control Officer H / F.Durée (en mois) : 6 months minimum.Date prévue de prise de fonction : 01 / 07 / 2025. Under the responsibility of the Head of Data Managem...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
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Senior Transfer agent - Boutique PFS, Satellite Offices

Senior Transfer agent - Boutique PFS, Satellite Offices

AbiomisBiesdorf, DE
Senior Transfer agent – Boutique PFS, Satellite Offices.Indeed, since its creation, thisPFS has profited from a continuous development on all levels. They offer a comprehensive service to a wide ran...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Second Level Support Agent (M / F)

Second Level Support Agent (M / F)

Eltrona InterdiffusionBiesdorf, DE
Luxembourg’s historical cable television provider.The company is 100% owned by the Belgian cable company.Luxembourg’s households and businesses. As part of our development, we are recruiting : .Second...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
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Business Analyst (m / w / d)

Business Analyst (m / w / d)

DZ PRIVATBANKBiesdorf, DE
Ihr zukünftiges Aufgabenportfolio : .Das Team "Transfer Agent Development & DLT" der DZ PRIVATBANK S.Innerhalb des Unternehmens sind wir die Produkt- und Technologie-Experten zuständig für das Change...Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
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Customer Support Manager •in

Customer Support Manager •in

ARTBUTLERStrausberg, Germany
Du hast relevante Berufserfahrung im Customer Support.Du arbeitest Dich schnell in neue Software ein und bringst sowohl ein grosses Interesse als auch ein solides Verstndnis von digitalen Lsungen m...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Real Estate Agent

Real Estate Agent

Remax-OneBiesdorf, DE
Remax-One is a licensed Remax franchise in the Grand Duchy of Luxembourg.This is a full-time hybrid role for a Real Estate Agent at Remax One. The Real Estate Agent will be responsible for customer ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Associate

Customer Success Associate

Moving Intelligence GmbHStrausberg, Germany
Hohe Service- und Kundenorientierung.Hohe Technikaffinitt und Lust, Neues auszuprobieren.Sehr gute Deutsch- und gute Englisch-Kenntnisse in Schrift und Sprache. Erste Erfahrungen in der Last-Mile-Lo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Risk Management Agent (F / M)

Risk Management Agent (F / M)

SMBC Nikko BankBiesdorf, DE
The risk management and fund compliance department identifies, monitors, assesses and reports existing and emerging risks to the management body of the Bank, while supporting business units in defi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Care B2B (H / F / N)

Customer Care B2B (H / F / N)

INFLOWBiesdorf, DE
CUSTOMER CARE B2B (H / F / N – CDI – Full time).Looking for a new challenge? Join a dynamic team and contribute to the success of ambitious projects!. We are looking for a Customer Care B2B specialist d...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
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Transfer Agent Officer (H / F)

Transfer Agent Officer (H / F)

BNP PARIBASBiesdorf, DE
Vor 30+ Tagen
Stellenbeschreibung

BNP Paribas SA , a subsidiary of the BNP Paribas group, is one of Europe’s leading providers of custody services for securities.

The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.

To support its current growth, BNP Paribas SA is looking for a :

Transfer Agent Officer (M / F)

Your mission :

  • To process the investors capital calls and distributions
  • To process reporting and payments
  • To maintain registers static data and setup into eFront (FIA)

Key Responsibilities & Expected result area :

  • Participation in the launch of new funds (or sub-funds), SICAR and unregulated entities.
  • Creation and maintenance of share / unitholders’ register on eFront (FIA).
  • Process and control of capital calls, distributions, subscriptions, redemptions and transfers of
  • shares / units.
  • Verification of collected documents with regards to distribution calculations and any other
  • payments towards investors.
  • Preparation and sending of contract notes and share / unitholders’ statements to the
  • fund’s / SICAR’s investors.
  • Preparation / review of specific investors reporting.
  • Handling of all incoming requests, either from client, either from other counterparts, regarding the
  • Private Capital TA tasks.
  • Make sure that checklists are completed on time, exhaustively and double-checked before providing the output to the client.
  • Provide client service & support for BAU and ongoing operational issues.
  • Actively participating to the team organisation by taking initiatives and by being implicated in
  • common projects.
  • Follow-up of the incidents until full completion of corrective & preventive measures.
  • Assistance in the client service reviews to Private Capital Client Account Manager (agenda,
  • follow-ups, service plans, write-ups, call memos) by producing monthly KPI’s and monitoring client
  • issues log.
  • Archiving of all TA documents.
  • Ensure relevant information is passed to the Fund Accountant and Custody teams.
  • Maintaining efficient external and internal relationships with clients, managers, TA KYC, domiciliation
  • team, Business Implementation, sales representatives, auditors…
  • Improving hierarchy relationship by reporting regularly encountered problems, outstanding work
  • escalation process) and any risk identified.
  • Help in the production of TA activity statistic.
  • Participate to the review of team procedures and checklists.
  • If required be involved in department projects.
  • Support other Private Capital teams if required.

    • Advantages of the position :

  • Young, dynamic and ambitious team serving in a growing industry
  • Training and self-development opportunities

    • Working environment :

  • Excellent work-life balance
  • Opportunities to thrive your career and your personality

    • Your profile :

  • Baccalaureate
  • Experience in the fields of Transfer Agency or knowledges of Fund industry (Private Capital being an advantage)
  • Your competencies :
  • Communication skills : to be able to express her / his messages, both oral and written, in a clear way
  • Analytical skills : to review and to analyse any documents
  • Organisation skills : able to manage her / his day-to-day and priorities
  • Accuracy :
  • precision and attention to details
  • to respect tight deadlines
  • to follow to-do lists
  • Client focus : ensure to satisfy client’s needs within deadlines
  • Escalation :
  • to ask for assistance when needed
  • to refer issues to the appropriate person(s)
  • Ability to learn by adjusting practices following newly acquired knowledge

    • Behavioural Skills :

  • Ability to collaborate / Teamwork
  • Decision Making
  • Personal Impact / ability to influence
  • Attention to detail / rigor
  • Organizational skills
  • Adaptability
  • Ability to deliver / Results driven
  • Active listening
  • Communication skills – oral & written
  • Client focused
  • Ability to share / pass on knowledge
  • Critical thinking
  • Ability to synthetize / simplify
  • Creativity & Innovation / Problem solving
  • Resilience
  • Proactivity

    • Transversal Skills :

  • Ability to understand, explain and support change
  • Analytical Ability
  • Ability to manage a project
  • Ability to develop and adapt a process

    • Technical Skills :

  • Experience with efront (FIA) is considered as an additional asset

    • Language Skills :

  • Fluent in English and French; German / other languages will be considered as an asset

    • During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his / her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.