Customer associate Jobs in Schweich

Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is present in the financial hotspots that are Luxembourg, Switzerland, and China.

As a major player in Luxembourg's finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations.

Your next challenge :

The Senior Business Analyst Customer helps the Customer teams in analyzing business processes, identifying opportunities for improvement, understanding the business needs, documentation of Features, Stories and acceptance criteria, making sure the communication between ART stakeholders is smooth. He or she ensures the deliverables of the team are in line with the Product Owner's objectives.

You will :

• Collaborate with business stakeholders, Product Owners, and Agile teams to un-derstand business goals and objectives.
• Define, analyze, and document user requirements, user stories, and acceptance criteria.
• Facilitate meetings to gather and validate business requirements.
• Translate business requirements into clear and actionable Features and Stories for Fusion teams.
• Collaborate with architects, developers, and testers to ensure alignment with busi-ness objectives.
• Support the Product Owner in backlog refinement and prioritization activities.
• Participate in Agile ceremonies, such as PI, sprint planning, daily stand-ups, and retrospectives.
• Assist in the development and maintenance of product roadmaps and release plans.
• Conduct impact assessments and feasibility studies for proposed changes or en-hancements.
• Perform business process analysis and recommend process improvements.
• Monitor and report on the progress of projects and initiatives.
• Ensure the necessary quality of the deliverables by performing Functional and Ac-ceptance testing.
• Ensure continuous product quality by providing input to the test automation team.
• Train and guide others on the various processes and projects within the team; be able to convince and influence others.
• Innovate and tailor our products and services to meet the evolving demands and preferences of our clients, in line with the Bank's strategy and target service level.
• Implement and develop a risk scoring system for all products and services, en-hancing the first line of defense.

Your skills :

BIL offers a broad range of challenging projects and a huge choice of career paths .We will assist you in finding the one that best meets your skills and expectations. Your personal development is our priority and we greatly encourage you to dive into different business areas for the broadest possible experience.

BIL is firmly of the opinion that diversity & inclusion contribute towards increasing the collective performance of the Bank. We are committed to creating a culture of inclusion that encourages individual development with equal opportunities for all.

NB : The selected candidate will be asked to provide an extract from the criminal record (no.3) as evidence of integrity and justified with regard to the specific needs of the position to be filled. Other documents will be collected, to the extent legally permitted, to perform background checks.