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Customer care specialist Jobs in Bochum

Zuletzt aktualisiert: vor 9 Stunden
  • Gesponsert
Customer Service Specialist

Customer Service Specialist

developEssen, DE
Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
  • Neu!
Sachbearbeiter (m / w / d) Brillen-Onlineshop

Sachbearbeiter (m / w / d) Brillen-Onlineshop

Workstation Customer CareBochum, North Rhine-Westphalia, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor 13 Stunden
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Customer Care Agent (m / w / d)

Customer Care Agent (m / w / d)

StudentJob DEEssen, Deutschland
14,31 € stündlich
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Deutsch Customer Care & Fashion Advisor (f / m / d) – Múnich

Deutsch Customer Care & Fashion Advisor (f / m / d) – Múnich

MytheresaEssen
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
SAP Specialist

SAP Specialist

FujitsuEssen, DE
Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
  • Gesponsert
Linux Specialist

Linux Specialist

Pertemps ERP (part of Network EMEA)Essen, DE
Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
  • Gesponsert
Customer Support Specialist (German speaking) - relocation to Greece

Customer Support Specialist (German speaking) - relocation to Greece

theHRchapterEssen, DE
Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
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Customer Engineer

Customer Engineer

Penta ConsultingEssen, DE
Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
Sales & Customer Specialist (m / w / d)

Sales & Customer Specialist (m / w / d)

HaysEssen
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Customer Care in Greece - Relocation support

German Customer Care in Greece - Relocation support

TeleperformanceHerne North Rhine-Westphalia, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Full Stack Developer Customer Care

Full Stack Developer Customer Care

ista SEEssen, DE
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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  • Neu!
Sachbearbeiter (m / w / d) im Customer Care für Export undAuftragssachbearbeitung

Sachbearbeiter (m / w / d) im Customer Care für Export undAuftragssachbearbeitung

Barksdale GmbHEssen, Deutschland
Mehr anzeigenZuletzt aktualisiert: vor 9 Stunden
Customer Care Coordinator

Customer Care Coordinator

DNVEssen, Germany
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German-Speaking Customer Support Specialist in Malta | Relocation Included

German-Speaking Customer Support Specialist in Malta | Relocation Included

Cross Border TalentsNorth Rhine-Westphalia, Germany
Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
Customer Care Mitarbeiter / in (m / w)

Customer Care Mitarbeiter / in (m / w)

HR PROJECT plusEssen, Nordrhein-Westfalen, DE
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Success Manager

Customer Success Manager

THRYVEEssen, DE
Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
Customer Service Specialist

Customer Service Specialist

TreLock GmbHWeg ,Krane,Münster Johann
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Care Agent (m / w / d)

Customer Care Agent (m / w / d)

YoungCapital Deutschland Flex SEEssen, Nordrhein-Westfalen, DE
Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
Marketing Specialist

Marketing Specialist

Zoho Corporation EuropeEssen, NW, de
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Support Operator

Customer Support Operator

Gamma DEEssen, DE
Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
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Customer Service Specialist

Customer Service Specialist

developEssen, DE
Vor 6 Tagen
Stellenbeschreibung

Customer Service and Support Specialist (SAAS product) – 100% German speaking role – Fully remote in Germany – Total package €45k (Base + bonus)

We are looking for a Customer Service and Customer Support specialist to join a leader in the cognitive health space, that supports over 25 million users

This role is fully remote in Germany, and is a 100% German speaking role – we are looking for those that speak German (Mother-tongue) or those that are C1 level

Their products are designed to help users maintain and improve their cognitive fitness. Their app is the first app to be fully reimbursed by all health insurance companies, supporting approximately 3.7 million people with cognitive impairments.

As they continue to expand, we are looking for a new Customer Success or Customer Support Specialist to join their versatile team. This role will play a crucial part in helping them achieve their goals of improving mental well-being and supporting users in their cognitive health journey.

Responsibilities :

  • Provide exceptional customer support by assisting patients and users with inquiries related to their medical product
  • Respond promptly and professionally to customer emails, reviews, and reports using Zendesk.
  • Analyse customer feedback to identify areas of improvement and suggest process enhancements.
  • Collaborate on creative growth projects by participating in workshops and task forces focused on marketing, customer loyalty, and product development.

Experience :

  • At least two years of experience in customer support.
  • German speaker (mother-tongue), or fluent to C1 level – Fluency in English is a plus
  • Familiarity with Zendesk or similar ticketing systems.
  • A proactive and open-minded approach to tackling challenging topics.
  • Ability to work independently, learn quickly, and adapt to new challenges.
  • Empathy and a passion for helping others, along with excellent organizational skills.
  • A structured and solution-oriented approach to work.

    • What They Offer You :

  • Experience working for a leader in their space
  • Flexible working hours to balance work and life.
  • Remote or hybrid working options, with access to our office in Berlin at the Gendarmenmarkt.
  • A welcoming office environment with team events and a rooftop terrace.
  • A tailored onboarding program to quickly integrate you into our organization, products, and teams.
  • A clear work structure that values creativity and initiative.
  • Flat hierarchies and an open feedback culture.
  • A dynamic and innovative team with diverse tasks and projects.
  • Opportunities for fast career advancement and competitive salary.
  • Sponsored gym memberships and other wellness courses.
  • A personal development budget of EUR 1,000 for training and growth.

    • Join them in making a meaningful impact on the mental health of millions of people around the world!