Customer care specialist Jobs in Donzdorf
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Customer care specialist • donzdorf
Customer Support Specialist (all genders) German speaker
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TeamViewer GmbHGöppingen, BW, DEJoin TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.
Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.
Become part of our winning team and help us create a world that works better.
Responsibilities
Are you open, communicative and love working with a diverse range of customers to help them with their IT challenges? Then join our Customer Support Team and satisfy our customers by delivering an outstanding customer experience.
- Support our existing customers with their technical and accounting issues over the phone and via email
- Provide support to our customers by answering inquiries via our ticket system and support chat
- Prepare offers for prospect customers, tailoring solutions to their individual needs
- Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
- Work closely with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers
Requirements
What we offer
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.