Customer care specialist Jobs in Mömbris
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Customer care specialist • mombris
Field Product Specialist (Germany)
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BNP ParibasBavière- Gesponsert
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Union Tank Eckstein Gmbh & Co KGKleinostheim, GermanyField Product Specialist (Germany)
Hitachi Construction Machinery AustraliaStockstadt, NLField Product Specialist
Location : Stockstadt (Germany)
We are currently looking for new talents to join our exciting team at Hitachi Construction Machinery – in our German Office in Stockstadt.
The goal of the role is to support our Hitachi dealer network in Germany, allowing them to give an excellent support for our products to our end customers. Training them, and together implementing new programs initiated by our European Headquarters.
What will be your responsibilities :
Technical support dedicated to Hitachi dealers.
Identifying machines’ defects together with the Hitachi dealer and finding the cause.
Determining what immediate action is requested.
Advisory regarding tools used in finding the root cause of technical issues.
Together with Product Specialist – providing and tailoring technical trainings for dealers and mechanics.
Managing portfolio of all the company’s products and parts.
The role includes frequent business trips within Germany, to Amsterdam office, Poland and Austria to visit dealers.
What you will need to succeed :
Experience in a similar role, preferably in construction machinery or automotive industry.
Technical educational background.
Proficient English, excellent verbal and written communication skills.
Proficient German, excellent verbal and written communication skills.
Technical and analytical skills, experience in using diagnostic tools and software relevant to construction machinery.
Customer service orientation.
Your new company
Hitachi Construction Machinery is one of the world leading manufacturers of construction and mining equipment with a strong focus on a consistent development to provide customers with the technology, products and services that generate new value. Its employees represent a group of trusted experts while keeping continued focus on innovation and growth. Are you an independent and data-driven achiever focused on the performance that is looking to join our new multi-cultural, collaborative and an innovative team? If so, then we are looking for you!
What you need to know
If you’re interested and would like to become member of Hitachi Construction Machinery Europe, submit your application with an updated CV. Our recruitment team will contact you with further details regarding the recruitment process.