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Customer care specialist Jobs in Oststeinbek
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Customer care specialist • oststeinbek
Customer Success Specialist
APL LogisticsHamburg, GermanyCustomer Service Specialist (gn)
All4LabelsWitzhave, DETrittau, DEWerkstudent (all gender) im B2B Customer Care Management
OnlogistHamburg, Germany- Gesponsert
Customer Success Specialist - Finanzguru
FinanzguruHamburg, GermanyGerman Customer Care in Greece - Relocation support
TeleperformanceHamburg Hamburg, GermanyCustomer Service Specialist (m / w / d) - Globale Transporte
Hartmann International GmbH & Co. KGHamburg, GermanySpecialist Customer Care (m / w / d)
eyes and more GmbHHamburg, Hamburg, DE- Gesponsert
Customer Care Specialist (w / m / d) Controlling
Car Professional Fuhrparkmanagement und Beratungsgesellschaft mbH & Co. KGHamburg, Hamburg, Germany- Gesponsert
Mitarbeiter •in Customer Care
Avocado Store GmbHHamburg, Germany- Gesponsert
Customer Order Specialist (m / w / d)
Gebr. Heinemann SE & Co. KGHamburg, Deutschland- Gesponsert
Customer Support Specialist (m / w / d)
InNuce Solutions GmbHHamburg, DE- Gesponsert
Customer Service Specialist B2B (m / w / d)
dtms GmbHHamburg, DECRM & Customer Operations Specialist
AmplifonHamburg, Hamburg, Germany- Gesponsert
Customer Service Specialist for DACH market in Sofia
Cross Border TalentsHamburg, Hamburg, Germany- Gesponsert
Customer Care Manager (w / m / d) – Abteilung Orders
Ypsomed GmbHHamburg, DeutschlandCustomer Service Specialist Fokus Export (m / w / d)
fritz kola GmbHHamburg, Hamburg, Deutschland- Gesponsert
Customer Care Agent (m / w / d) Beratung Quereinsteiger
Kissinger Schädlingsbekämpfung GmbHHamburg, Hamburg, GermanyMitarbeiter (m / w / d) im Customer Care Service
Unique Personalservice GmbHReinbek, Schleswig-Holstein, DECustomer Care Expert (m / w / d) in Hamburg
Sovereign Speed GmbHHamburg, GermanyCustomer Success Specialist
APL LogisticsHamburg, Germany- Vollzeit
At APL Logistics , we’re a company that focuses on connecting supply chains across Automotive, Consumer, Industrial, and Retail sectors, globally. Join us and discover how our business within this industry is dependent on our network of passionate colleagues, clients, and partners.
Together, we inspire business, drive trade, and make life run more smoothly for everyone – including you. What’s our secret? Never thinking in terms of ‘I’ and ‘You’. Inclusive, welcoming, and supportive : we work as one. And as one, we deliver.
Right now, we’re looking for a new colleague to join our Program Management Team in the position of Customer Success Specialist.
Main Responsibilities :
- Support and manage the development of projects, which will enable APLL to raise the efficiency of its services delivered to Key Accounts and Costumer Service.
- Being primary customer contact for any daily process related question, problem, or support
- Establish / ensure excellent customer care : . continuous improvement of internal processes and reporting these to respective process owner
- Owning the Monitoring of regular KPI calls across origin and destination team to drive continuously service improvement and archive excellent results.
- Support training relevant APLL internal teams in customer specific processes as per LP where needed
- Supporting Key Account Manager (KAM) in identifying opportunities for process improvement and sales opportunities
- Managing Forecasting and carrier Allocation management in close cooperation with product teams, origin teams and customer.
Key areas of result :
What we're looking for :
We offer you :