Customer experience manager Jobs in Bad Vilbel
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Customer experience manager • bad vilbel
Zuletzt aktualisiert: vor 6 Tagen
%20GmbH)
As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new e...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
- Gesponsert
Construction Customer Success Manager
BuildotsFrankfurt, DE Buildots is transforming construction management with AI and computer vision.Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, i...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager (mwd)
Altus GroupFrankfurt, Hesse, Germany Sales & Business Development.The base salary range represents the low and high end of Altus Groups Pay Grade Range for this position in the primary work location.
Actual hiring salaries will var...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Customer Account Manager
D'AddarioFrankfurt am Main, Hesse, Germany Operating out of New York with a global reputation and over 1000 employees worldwide we are known for high-quality brands including DAddario Evans ProMark Rico and Puresound.Our products are truste...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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DE Customer Project Manager
TSSI Recruit LtdFrankfurt, DE My client is looking for an Experienced CPM to support its customers based in Germany, this role is for a Local or someone already residing in Germany as a resident.
Role is to start asap and you ca...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
Teamleiter (m / w / d) Customer Experience
HyundaiOffenbach, Hesse, Hyundai Motor Deutschland GmbH Sie definieren für diese Themenfelder strategische und taktische Ziele und entwickeln Lösungen, Prozesse und Maßnahmen für ein nahtloses, personalisiertes Kundenerlebnis von der Geschäftsanbahnung ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Customer Experience Specialist | Sofia (On-site + Relocation Included)
Cross Border TalentsFrankfurt, Germany Customer Experience Specialist German Speaker.Ongoing | Full-time, permanent.Europe's most vibrant cities? We are looking for enthusiastic and dedicated individuals to join our team in.Customer Exp...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Manager
Hartmann YoungFrankfurt, DE Customer Service Manager - Medical Device.Hartmann Young is partnered with an established global organisation in diabetes care, seeking to grow the team in Germany with the addition of a Customer S...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
Kundenberater Kundenservice Schwerpunkt Customer Experience (mwd)
MediaMarktSaturnFrankfurt, Hesse, Germany Sicherstellung eines hervorragenden Einkaufserlebnisses durch die proaktive Begrüßung und schnelle Orientierung der KundInnen im Markt.
Gewährleistung des Check-Ins bei online gebuchten Terminen sow...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager (Construction)
PropelFrankfurt, DE Are you a construction professional ready to take the next step into a customer-facing, technology-driven role?.Our client is a high-growth SaaS company transforming construction management.Their p...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Digital Customer Experience - Manager
ZSFrankfurt, Germany As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by.
Here you’ll work side-by-side with a powerful collective of thinkers a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Experience Specialist (m / w / d)
CHG-MERIDIAN AGFrankfurt am Main, DE Customer Experience Specialist (m / w / d).Gestalte mit uns die digitale Zukunft - nachhaltig und international.Kolleg : innen in über 30 Ländern schaffen wir individuelle Lösungen entlang des gesamten T...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
(Senior-) Customer Experience Consultant (m / w / d)
Lidl Stiftung & Co KGFrankfurt, DE Als Senior Consultant für Customer Experience (m / w / d) bist du verantwortlich für den nachhaltigen und datengestützten Durchsatz des CX-Mindsets in der Organisation.
Entwicklung der ganzheitlichen Cu...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
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Head of Customer Engagement and Experience (gn)
ageneo Life Science Experts (Interim Solutions) GmbHFrankfurt Rhine-Main Metropolitan Area, Germany Als Head of Customer Engagement and Experience (gn) übernehmen Sie eine strategisch entscheidende Rolle innerhalb eines führenden pharmazeutischen Unternehmens.
Sie gestalten die Schnittstelle zwisc...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
CONSULTANT CUSTOMER EXPERIENCE - D365 CUSTOMER INSIGHTS DATA
Cluster ReplyFrankfurt Solution Architect oder erfahrener Berater (m / w / d).Dynamics 365 Customer Insights – Data.Kundenerlebnisse auf Basis datengetriebener Entscheidungen.
Du berätst unsere Kunden rund um die Einführung u...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
- Gesponsert
Berater Customer Experience (w / m / d) - Consulting, Ingenieur
blackpointBad Vilbel, DE Beratung der Kunden, Konzeptionierung und Umsetzung von entsprechenden Anforderungen mit den Fachabteilungen.Visualisierung von Prozessen und Schnittstellen.
Koordinierung und Vorbereitung von Migra...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
(Junior) Product Manager for Digital Customer Experience
Zero to One SearchFrankfurt am Main, Hessen, DE They provide an exciting opportunity to work in an agile, fast-paced environment and be at the forefront of the rapidly growing FinTech sector.
Junior) Product Manager – Digital Customer Experience....Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Programs Manager
BYD EuropeFrankfurt, Hessen, .DEQuick Apply
CONSULTANT IM BEREICH SAP CUSTOMER EXPERIENCE
Syskoplan ReplyFrankfurt Du arbeitest in fachlich und technisch.Komponenten wirst du in der Konzeption und Umsetzung hybrider Architekturen eingearbeitet und ausgebildet .
Kunden kannst du eigene Ideen einbringen und überni...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Praktikum Customer Experience Consulting (m / w / d)
Simon-Kucher & PartnersFrankfurt / Main, DE Praktikum Customer Experience Consulting (m / w / d).Berlin| Bonn | Frankfurt / Main | Hamburg | Köln | München.AlsTeil unseres Customer Experience-Teams gestaltest du die Zukunft der digitalenInteraktio...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Construction Customer Success Manager
BuildotsFrankfurt, DEVor 30+ Tagen
Stellenbeschreibung2-3 years' experience as a construction professional, preferably site based (i.e. Project Manager, Site Manager, Project Engineer, Project controller) At least 2 years' experience in a customer-facing, B2B role (Sales, Business Development, Customer Success). Ideally within the software industry Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, ability to effectively escalate to management when needed, contribute to building the company's success secret sauce Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results. You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market. Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting Willingness to travel up to 40% Candidates must be located in Germany By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy .
About Buildots
Buildots is transforming construction management with AI and computer vision.
Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years. Until now. Backed by leading VCs and industry pioneers, Buildots enables a new, performance-driven approach.
Deployed on hundreds of projects across North America, Europe and the Middle East, Buildots is already reshaping the future of the world's largest industry, and we're on track for rapid expansion in 2025.
Buildots’ customers include top global contractors, consultants and owners – Intel, Hochtief, Ledcor and CBRE, to name a few.
About The Role
Buildots brings groundbreaking capabilities to managers on construction sites, far beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor’s future projects.
As a CSM within Buildots you are responsible for the set-up and onboarding of all new projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into the day to day practices of our projects, which leads to adoption across our key accounts. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, you’ll provide user stories and wins to the account teams helping to support the successful expansion within our key accounts. Alongside this you’ll work closely with our technical team to ensure project data is correct, as projects evolve so does their digital twin within Buildots, alongside your dedicated VDC you’ll need to ensure we’re ahead of the game.
What You'll Do :
- Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects.
- Lead the relationship with our key champions ensure they feel supported by Buildots, whilst also promoting the customer voice inside the business.
- Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it.
- Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features.
- Bring determinable value to the customers that can be recorded and reported internally as customer stories
- Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring a ongoing legacy of Customer Success Delivery.
Requirements :
If you don’t meet every single requirement, we still encourage you to apply. Your unique experiences, skills, and passion may be exactly what we’re looking for.