Customer experience manager Jobs in Gettorf

Company

HENSOLDT Sensors GmbH

Full time / Part time :

The position can be filled in full or part time.

Summary

For the HENSOLDT Customer Services division we are looking for a Sales Manager Services (f / m / d) at the Kiel location as soon as possible.

HENSOLDTs claim is to keep all delivered products and systems ready for use over the entire life cycle through customized support and service concepts. The Customer Services Sales department is responsible for the worldwide sales activities of services for all HENSOLDT business lines. Our range of services extends from traditional maintenance and spare parts business to performancebased logistics contracts and the provision of complex services for thirdparty products.

We offer our services to over 300 different customers worldwide. These include in particular armed forces authorities and organizations with security tasks system houses and consortium companies.

Your Tasks

Acquisition and support of customers in the area of special shelters IFF certification and services for special vehicles etc. for special vehicles

Identification and development of new market potential for services on a national and international level

Close cooperation with project management to translate customer requirements into feasible service offers

Calculation and preparation of offers in coordination with project management

Negotiation and conclusion of contracts with internal and external customers taking time costs and quality into account time costs and quality

Supporting service projects in the initiation and implementation phase to ensure customer satisfaction

Creating and presenting sales strategies to open up new business areas

Supporting the development and implementation of new service concepts through market analyses and customer feedback

Ensuring longterm customer loyalty through professional stakeholder management

Participating in trade fairs conferences and industry events to expand networks and identify market trends

Willingness to travel internationally is a prerequisite.

Your Profile

Completed studies or comparable qualification in electrical engineering business administration industrial engineering technical sales or comparable

Experience in technical sales (ideally in the field of services special construction communication technology or related industries)

Experience in preparing quotations and calculations for national and international customers

Knowledge of project management especially in working with service and technical teams

Basic knowledge of contract law and contract negotiation (service contracts maintenance contracts)

Confident handling of CRM systems and common Office applications (Excel PowerPoint ERP systems)

Strong communication and negotiation skills in dealing with customers and internal stakeholders

Customeroriented thinking and entrepreneurial action to develop customized service offers

Independent structured and goaloriented way of working

Ability to work in a team and cooperate especially in cooperation with project management

Fluent in German and English other foreign languages advantageous

Happy to hear

Work on extraordinary hightech products at the limits of physics

Fair performancerelated remuneration plus special payments

Flexible working time and workplace models

Company pension scheme

Individual development and training opportunities

Familyfriendly working conditions and meal & snack options

Health promotion and mobility offers

Discover more about our benefits HERE.

You want to become part of a futureoriented company Are you ready to assume responsibility in exciting international and national projects Then you YOU are our candidate (f / m / d)!

Please apply exclusively online via our career portal with your CV and certificates.

We aim to streamline our application process as much as possible and therefore do not require a cover letter.

Be the pioneer of our future!

We look forward to receiving your application!

In case you have any further questions please do not hesitate to contact our Talent Resourcing Team :

EMail :

You can find further jobs on our Website : is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background age gender disability sexual orientation or religious belief.

Required Experience :

Manager

Key Skills

Electro Mechanical,Instrument Maintenance,Adobe Dreamweaver,Document Control Management,E-Commerce

Employment Type : Full Time

Experience : years

Vacancy : 1